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            Business ProfileQuality Inn & Suites

            Hotels

            Contact Information

            4124 Lincoln Way W

            South Bend, IN 46628-1251

            Visit Website
            (574) 288-3800

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This business offers hotels.

            Business Details

            Location of This Business
            4124 Lincoln Way W, South Bend, IN 46628-1251
            BBB File Opened:
            4/15/2008
            Years in Business:
            16
            Business Started:
            4/15/2008
            Business Started Locally:
            4/15/2008
            Date of New Ownership:
            9/24/2020
            Alternate Business Name
            • Quality Inn
            Business Management
            • Toonam Singh, Owner
            Contact Information

            Customer Contact

            • Toonam Singh, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/30/2021

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Dear **************,We are sorry to inform you there was a problem with our system the day you booked your reservation.We are sorry to inform you we will not be able honoring the rate you got. You *** call us to agree to the actual and true rate for Oct 1st and 2nd weekend or we will need to cancel your reservation. Please give us a call before Aug 6th, 2021 rate *** go up on Aug 6th to a higher rate so the sooner this is taken care of the better We are vary sorry this has happened.Actual rate's are 1 ********** = ***** be fore taxes Our Sincere Apologies Quality Inn & Suites Poonam and Kaycee **********

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kaycee B.

            06/16/2022

            They don't deserve any stars... This business owners are racist by all means white people and black people are to lick the souls of their feet. They treat their staff as slaves. They cut their works hours down even when their staff work it so they give them small checks and falsely accuse their staff and staff that have quit because of their actions of stealing. The guy sexually harassing the woman that work for them. They let people sell drugs from their rooms, smoke in their rooms, they have prostitution going on in the hotel, along with people who have warrants out for their arrest. People stealing cars from their property and breaking into their guest cars to steal. They are over charging any locals that stay their without the local knowledge. They have employees working over 180 hours in 2 weeks.

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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