Business ProfileforWoodhouse Day Spa

I had an inappropriate experience at the Woodhouse Day Spa in ***************. The therapist used a light, caressing touch which is against protocol. He spent an inordinate amount of time fondling and lingering at my left foot using a feather-light touch and at some points using only one hand. This was not a foot massage but a fully body massage where I requested medium to strong pressure. I was terrified and frozen. I struggled in my mind to think of a way out while being triggered and filled with fear. When he stopped to move to the other foot I sat up quickly and said I was going to the restroom.He took me to the mens quiet space, not the womens. I knew that through the womens lounge I could pass through the bathroom area to the locker room and to the front desk. The mens area had no such pass through and I was trapped with the massage therapist standing outside the door. Luckily there was a gentleman in the lounge who agreed to walk beside me as a buffer so I could pass the massage therapist and get to the front desk for help.I left crying and stated I felt like I was just assaulted and demanded that the owner call **** wanted for hours. No one called.My husband called the salon later in the evening and asked for the first and last name of the therapist. When he wasnt given the last name he asked if the therapist was there to speak with. We were told he was with a client. They allowed him to continue working his shift even after what I told them.The owner called us soon after we called the salon and his first words were what do you believe happened?Ill just say that he was completely incompetent, accusatory, and filled with empty excuses. He stated that they have never had a complaint like this before.That is a lie.I connected with someone I know who used to work there and she explained to me that they had fired a therapist in the past for inappropriate behavior. Im sharing so you all can know, sadly, the Woodhouse Day Spa is not a safe space.