Business ProfileforRain Drain Seamless Guttering, Inc.

I ***************************, homeowner, contracted Rain Drain, **** to install an ******* Leafguard gutter system on my home located at ***************************************************. On April 8th, a down payment of 1/2 the total; $ ****. was payed to account.Rain Drain, **** installed gutter system on May 12, 2022. I had trusted the installation was done by professional installers and was happy to pay the remaining balance of $****. I had also checked off a quality list the installer was supposed to have done, such as workmanship, clean up, etc.. Later that same day, I noticed a section of gutter that was ruined by drill holes on the back side of the gutter.I was stunned with that so I went around the job to find other major problems. I contacted Rain Drain to fix the problems. On May 16th, Rain Drain sent three repairmen to fix the problems. They did repair the ruined section, however, they were pulled off the job to go elsewhere without completing the remaining major problems. I was enraged because of this and promptly placed a (stop payment) on the $****, until repairs are completed. Apparently Rain Drain decided to turn the account over to collections rather than fulfil their obligation to fix their faulty gutter system. I tried to find resolve with business owner who, would not discuss any issue with me,I did pay the remaining amount of $****. to the collection agency upon their notice by mail.I believed contacting BBB should be first step to resolve before Small Claims Court.***************************