Silicone Baby Dreams, an online retailer based out of Anniston, Alabama that sells custom, life-like baby dolls has become a nightmare for consumers. Since all orders are custom-made, the company does not allow refunds or returns. The Better Business Bureau has received a total of 10 complaints and negative customer reviews within the last six months, with all complaints going unanswered. Unhappy consumers have reported that their custom baby doll orders have ranged anywhere from $650-$850, however, they never received their orders. Upon visiting the company’s website, siliconebabydreams.com, you are redirected to their other domain, siliconebabydreams.com where only three baby dolls are listed for sale in their catalog.
If you find yourself in a situation such as this, you can seek recourse from the company by filing a complaint with the Better Business Bureau and contacting the Federal Trade Commission to make them aware of the company. If you have paid for the item in question with a credit card, you can call your card company to dispute the charges.
Source: BBB of Central & South Alabama
To read the full press release, visit http://go.bbb.org/2zrGL9R