Consumers in northwest Alabama are receiving a “RECORDED DEED NOTICE” that leads them to believe they have to pay for a copy of their deed. The mailing has an “official” look to it but is not from any government agency.
In fact, the official looking document (bar code, and all), said: “Record Transfer Services recommends that all AL homeowners obtain a copy of their Current Grant Deed and Property Assessment Profile. These documents can provide evidence that the property at *** was in fact transferred and or has interest to the individual(s) ***. “
BBB was contacted by the Franklin County Revenue Department after a local resident came in asking why they needed to pay $83.00 to get a copy of their deed. The employee told the resident and BBB their office does not charge for a copy of a deed. BBB has talked to other Revenue Departments and Probate Offices and their might be a small fee for copying but nothing in the neighborhood of $83.00. And some have information on their webpages.
Record Transfer Services has earned an F rating from Better Business Bureau due to unresolved and unresponded complaints.