Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

North Alabama Roofing & Restorations, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNorth Alabama Roofing & Restorations, Inc.

    Building and Construction
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/28/2005

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    North Alabama Restorations, Inc is an insurance restoration firm located in Huntsville, AL.

    Products & Services

    North Alabama Restorations, Inc. provides insurance claims restoration from water, smoke, and fire losses on residential homes.

    Business Details

    Location of This Business
    7671 Highway 53, Toney, AL 35773-8503
    BBB File Opened:
    8/29/2005
    Years in Business:
    18
    Business Started:
    5/1/2005
    Business Started Locally:
    5/1/2005
    Business Incorporated:
    5/1/2005
    Accredited Since:
    10/28/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 40446 for this business, issued by Alabama Licensing Board for General Contractors. The expiration date of this license is 4/30/2024.

    These agencies may include:

    Alabama Licensing Board for General Contractors

    2525 Fairlane Drive

    Montgomery AL 36116

    (334) 272-5030

    https://www.genconbd.alabama.gov

    BBB records show a license number of 15285 for this business, issued by Alabama Home Builders Licensure Board. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Alabama Home Builders Licensure Board

    445 Herron St

    Montgomery AL 36104

    (800) 304-0853

    https://hblb.alabama.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Mark Jewell, President
    Contact Information

    Principal

    • Mr. Mark Jewell, President

    Customer Contact

    • Mr. Mark Jewell, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The contractor took a job of restoring a damaged bathroom vanity. The contract with NAR stated restoration of the vanity to its original color (dark oak wood). The built vanity has now solid red drawers, solid light oak wood doors which completely do not match the original vanity colors observed on the medicine cabinet doors. The colors are solid colors and not just various stripes/markings on the wood, and we ended up having a 3-vastly-different-colored vanity in our bathroom. The contractor promised to build color-matching medicine cabinet doors after 2 months of the project's end. Any attempts to reach the contractor failed.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob G

    2 stars

    03/19/2023

    In order to replace the floor everything needed to be boxed up and moved out. We wanted to do the packing ourselves for several reasons. We requested an estimate without the packing costs. North Alabama Restoration refused to provide an estimate without them charging us for the packing. However, they said they would compensate us for our work. The estimate they provided, with few exceptions, broke out what they were charging us to do the packing work. Note: we did the packing work, not them.When the work on the floor was completed the craftsmen had done excellent work. However, the compensation NAR provided was less than half of what was listed in the estimate! I complained but was told if I did not pay up that day, they would put a lean on my house. When I said I would write a complaint to the Better Business Bureau, they threatened to *** us. We felt bullied into accepting their terms.

    Local BBB

    BBB serving North Alabama

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.