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Find a Location

Florence Eye Center, Inc. has 1 locations, listed below.

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    Business ProfileforFlorence Eye Center, Inc.

    Optometrist
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2006

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers eyecare services including eye health examinations, diagnosis & treatment of eye disease, refractive surgery consultations as well as the sale of eye glasses & contact lenses.

    Business Details

    Location of This Business
    711 Cox Creek Pkwy, Florence, AL 35630-1001
    BBB File Opened:
    11/13/2006
    Years in Business:
    31
    Business Started:
    11/2/1992
    Business Started Locally:
    11/2/1992
    Business Incorporated:
    11/2/1992
    Accredited Since:
    11/13/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of S-722-TA-009 for this business, issued by Alabama Board Of Optometry. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Alabama Board Of Optometry

    1431 2nd Ave N

    Bessemer AL 35020

    (205) 481-9993

    http://optometry.alabama.gov/

    BBB records show a license number of S-B42-TA-728 for this business, issued by Alabama Board Of Optometry. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Alabama Board Of Optometry

    1431 2nd Ave N

    Bessemer AL 35020

    (205) 481-9993

    http://optometry.alabama.gov/

    Type of Entity:
    Corporation
    Business Management
    • Dr. Barry Basden, President
    Contact Information

    Principal

    • Dr. Barry Basden, President

    Customer Contact

    • Dr. Barry Basden, President
    • Ms. Heather Davis, Office Manager
    Additional Contact Information

    Fax Numbers

    • (256) 767-7374
      Primary Fax

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/08/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My husband and I went to Florence Eye Center for an exam. We both picked out glasses. We were told we had to pay half of the balance at the time before they would order the glasses. Then pay the rest when we picked up the glasses. We paid and they ordered the glasses. When my husband went and picked up our glasses he paid the rest of the balance for both of them. They would not give him the glasses until they ran his credit card for what we owed. I started getting bills for $103.00 two years ago. I have called them twice and spoke with different people they stated the billing was a mistake and it would be taken care of. My husband went up there a year ago with our bank statement again was told it would be written off. That we did pay for both set of glasses. But each month I get another bill where they are charging finance charges. I was telling my friend and stated she was having the same problem with them. That they would order until she paid due to she was SP, She paid and now she is getting a bill. This is not good business. I would like for this bill to be written off due to it was paid in full. I am not paying this claim or stepping foot in that place again. Thank you *******************************
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Alabama

    BBB Reports On

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