Business ProfileforFoundation & Structural Renovations, Inc.

Mr. *** and Foundation Renovations came very well recommended so we had them do a good bit of foundation work on our house in December of 2019 (front two corners and middle section of the back wall - 16 piers total). The work came with a lifetime transferablewarranty. Mr. *** came out and provided an estimate on some unrelated water intrusion issues in spring of 2020 but we went with a different company for those repairs.Starting in late summer of 2022 we started to see some cracks reappearingas well as new cracks formingon the back wall and a small hairline cracking reforming on one of the front corners. Called Foundation Renovations around Labor Day of 2022, Mr. *** came out a few weeks later. We agreed that the front corner was okay for the time being and Mr. *** indicated that the back wall would need some work and was in the area where repairs were previously done.Called Mr. *** a couple weeks later to follow up and to ask what the damage would be. He again told me it was in the area that previous repairs had been done and it would be covered by warranty. He did caution that it would be a little while as he was struggling to get a third crew stood up. Completely understood, I think we all know the post COVID world has made finding help difficult.Didn't hear anything for about 6 months, called a couple times and left a message around Labor Day of 2023. Started calling every couple weeks or so for the past 2 or 3 months as the cracking is getting worse. Front corner that had been a hairline is opening up more as well; I'd like to get that looked at but can't get through to even request that.I'm sure with the dry weather we've had Mr. *** is inundated with calls but I'm at a loss for what to do. I keep calling but cannot get anything more than "I'll make sure **** gets your message." I'm trying to be reasonable and patient but it's been over a year and the cracking is getting worse. I can't even get an update of where I am on the list.