Business ProfileforRedstone Federal Credit Union

Let me start by my status. Im a ** Citizen who immigrated to ******** few years ago. I obtained an SSN card through work **** and now obtain a ** passport.I attempted to open a new savings account online, but the system was unable to verify my identity, I called the live customer service, provided a photo of my SSN card, a photo of my driver license, and a photo of my ** passport, all while on live conversation and holding the physical documents at hand.However, my application was denied because my SSN card contains wording Valid for Work Authorization Only since it was issued when I was still on work ****.To my surprise, I was asked to provide EXTRA documentation. The problem is the documentation the agent needed is either a Permanent Residence Card or Work Authorization Card. I explained that these documents are now considered illegal as they do not reflect my true status as a ** citizen and that they get revoked (with the green card physically taken away on the day of my ceremony) and is replaced with naturalization certificate.Im shocked that the same SSN I used to open several bank accounts (both before and after becoming a ** citizen) and a multitude of credit cards. And a valid ** passport (a legal government document approved by immigration officers at airports and borders and US embassies all over the world) are not sufficient proof of my identity!That is a whole new level of rigidity that I have never encountered before.