Peoples Independent Bank provides personal and business banking services including Loans, Mortgage Loans, Savings, Retirement Planning, PPP Loans, Auto Loans, and internet Bill Pay.

Products & Services

The company offers full service banking.

Business Details

This is a multi-location business.

Location of This Business

121 Billy B Dyar Blvd, Boaz, AL 35957

BBB File Opened:

5/1/1988

Years in Business:

Business Started:

5/1/1988

Business Started Locally:

5/1/1988

Business Incorporated:

3/18/1988

Accredited Since:

8/25/1997

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

BBB records show a license number of 27233 for this business, issued by Alabama Banking Department. The expiration date of this license is 12/31/2024.

These agencies may include:

Alabama Banking Department

401 Adams Avenue Suite 680

Montgomery AL 36130

(866) 465-2279

https://banking.alabama.gov/

Type of Entity:

Corporation

Hours of Operation

Primary

M:: 8:30 AM - 4:00 PM
T:: 8:30 AM - 4:00 PM
W:: 8:30 AM - 4:00 PM
Th:: 8:30 AM - 4:00 PM
F:: 8:30 AM - 5:00 PM

Business Management

Mr. Royce Ogle, President
Mr. Jack Hancock, Executive Vice President
Mrs. Sharlene Shell, Office Manager
Ms. Melodie Johnson, Co Executor
Ms. Paula Nicholas, Office Manager
Ms. Daniellle Atchley, Office Manager

Contact Information

Principal

Mr. Royce Ogle, President
Mrs. Sharlene Shell, Office Manager
Ms. Melodie Johnson, Co Executor
Ms. Paula Nicholas, Office Manager
Ms. Daniellle Atchley, Office Manager

Customer Contact

Mr. Royce Ogle, President
Mr. Jack Hancock, Executive Vice President
Mrs. Teresa Wiggins, Compliance Officer

Additional Contact Information

Fax Numbers

(256) 593-8929
Primary Fax
(256) 281-0385
Other Fax

Phone Numbers

(256) 281-0380
Other Phone
(256) 812-9000
Other Phone

Industry Tip

BBB Tip: How to choose a new bank or credit union

Customer Complaints

2 Customer Complaints

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Most Recent Customer Complaint

02/28/2022

Complaint Type:: Sales and Advertising Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

We have been banking at Peoples Independent bank, in Scottsboro AL for the past 25 years. About a year ago someone stole a check and made a copy, then tried to cash it. Thankfully he was arrested. We are a business and upset about what we should do. The bank manager assured us that our account was fine and let us know they had placed a alert on our account. On or around 12-30-21 the bank called to let us know a check had cleared, turns out it was a forged check. We filled out all the paper work and turned it into the police. We were assured yet again our account was safe, on 1/13-22 the bank put the money back into the account. We were happy with that and it felt safe. Then around 2-1-22 when my bank statement came in, I found yet another one, we did the same paper work and filled a police report. Both checks were a large amount. The first one was 16,632.00 and some change, the second was 18,468.00 and some change. So now were not feeling so safe especially since it was clearly a forgery, my name was even spelled wrong. We then decided to open another account. During this time they put the second forged check back into our account. We decided we were still not comfortable with it, so we went to the bank and closed our second account. We knew we couldn't close the compromised account yet because we still had checks out. When we removed our money from the second account, they reversed the deposit of both forged checks from the main account. So were out somewhere around 38,000.00 that they refused to put back into our account. They were not happy with us closing the other account so they took there money back. We have ask a couple of local bank managers about this and they are saying they have never heard anything like this. Now were in the process of getting a lawyer. We have notified the FBI and other banking agencies. While I am concerned about my money, I'm really concerned about them doing this to other people who can't afford to lawyer up.

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Customer Reviews

1 Customer Reviews

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Most Recent Customer Review

Guy V

02/08/2024

Last week we called People's Independent main branch to gain an understanding of the institution. A normal procedure any family would make. We do not live in *****. So, we thought we could have our questions answered via calling. We called the branch two times. Both times we requested a manager being that we had specific banking questions. We certainly didn't want to drive an hour and then find upon arriving that no one was available to answer our questions. We are not affiliated with People's independent but we have relatives who are. They were taken aback by our treatment. With both instances, a gentleman named **** answered our call. We were hoping to have access to another manager during the second call being that ***** did not impress us the first time. **** relayed to us that he was one of the managers of the main branch. As we called a second time, we were just as disappointed. For example, **** didn't seem interested in us regarding our questions about a five year Certificate of Deposit or becoming new customers. We were also seeking to open a checking account. The result of our second call was also disappointing. As we explained ourselves regarding one question - that a branch manager should have known - he put us on hold for several minutes. I mentioned to ***** that we are residents of **** and that I am a retired Engineer as well as a numbers guy. He came back with a swipe of: "so am I, 1+1 =2." I took this as a dig as if mocking me. He clearly was not the person we desired. This was the extent of his ability to be helpful. When **** learned that we moved from *** his attitude shifted. He knew by our (212) area code that we were not originally from the area. We sensed that he took us as outsiders especially when he replied: we are a local bank who serve locals. Perhaps this bank is not for you. This discrimination was enough to terminate the call. Shame on People's Independent bank!!!

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Peoples Independent Bank Inc

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