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            Customer ReviewsforAppliance Masters Repair Service

            Appliance Repair
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            3 Customer Reviews

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            • Review from DD F

              5 stars

              03/07/2022

              He had to come back and tighten a screw he had loosened so I could use my dishwasher. The original top rack from the factory was nice and tight but now it is extremely loose going from side to side due to the wheels not screwed in tight enough. He was always right and I was always wrong. I may have to use him again but I hope I can find someone else that recognizes I do have some engineering intelligence.
            • Review from Charles M

              1 star

              11/04/2021

              BEWARE OF APPLIANCE MASTERS!!!! Appliance Masters came to my house and installed a dishwasher on behalf of ******** Home ****** and they damaged my floor due to causing a leak during installation from the supply line the technician said he fixed and I paid them for fixing it. Once the water started to come from up under the tile in the kitchen and significantly damaging the floorboards and leaking into my dining room and damaging my dining room floor I called John ******* and he sent a technician out to look for the water leak and he found it at the supply line I had to call a plumber out to fix the line. John came out to my house and looked at the damage himself so he decided to see if it would dry on its own but at that time we didn't know to what extent the damage was. Eventually I had a water mitigation company come and inspect the floor damage and I provided John with that estimate. John requested that he send his own water mitigation company out to access the damage which they came out the next day or two. They provided **** the estimate and John stopped contacting them. I called John to discuss and he said he was going to go through his insurance company and they would call me. They never did. I called John back to inform him his insurance company did not call me back and he said he would call his partner and have them call me but I have not heard from them and now John is no longer responding to my calls. Do not use this company as their quality of work is substandard and they do not repair damage they cause. I will have to sue them now as I went through my insurance company to fix all the damage. I gave 1 star as I don't know if I can give zero stars.

              Appliance Masters Repair Service Response

              11/05/2021

              We turned this case over to our Insurance company. We had suspected that the damage had been done prior to our company being there and the Insurance company agreed. That is why the Insurance company would not pay for the damage.
            • Review from Guadalupe Harris

              5 stars

              08/04/2021

              Technician was friendly, knowledgeable, quick, clean, located the problem, repaired it gave some good advice. If I have any issue with my appliances I will use this company moving forward hopefully the same technician.

              Appliance Masters Repair Service Response

              08/06/2021

              Thank you so much for the kind review!!!!!!!!!!

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