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          Auctiva, LLC has 1 locations, listed below.

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            Business ProfileforAuctiva, LLC

            Internet Service

            Additional business information

            Additional Info:
            Auctiva began operations in 1998. In 2015 Auctiva was acquired by MoreCommerce. For more information about MoreCommerce, please see their BBB Profile.
            See all additional business information

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            Company offers Amazon and eBay seller account management services.

            Business Details

            BBB File Opened:
            7/12/2001
            Years in Business:
            25
            Business Started:
            9/1/1998
            Business Started Locally:
            9/1/1998
            Business Incorporated:
            8/11/1999
            Type of Entity:
            Corporation
            Alternate Business Name
            • Auction Sniper
            • Auctiva Corporation
            Business Management
            • Mr. Jeff Schlicht, Founder
            • Ms. Becky Bruce, Director of Human Resources
            • Mr. Michael Davies, Customer Support Manager
            • Mr. Michael Schnapf, Managing Member
            Contact Information

            Principal

            • Mr. Jeff Schlicht, Founder
            • Mr. Michael Schnapf, Managing Member

            Customer Contact

            • Mr. Michael Davies, Customer Support Manager
            Additional Contact Information

            Fax Numbers

            • (530) 894-7401
              Primary Fax

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sue B

            01/09/2024

            This company has the worst customer service EVER! I paid 1K last year to be able to list on Amazon, ************, and ******** Marketplace. ''Amazon NEVER worked. ******** Marketplace would not connect during xmas season and their responses were- less than helpful. I'm happy to share with anyone considering Auctiva as a channel lister and the challenges that I am still having. bingoi1 on ****

            Auctiva, LLC Response

            01/10/2024

            We are sorry to hear that you have encountered such difficulty using our service.  Please be aware that as a result of various changes at ******** there have been some difficulties with the ******** integration in some cases which we are attempting to work out with ********, which may take some time.  If you are seeing specific errors regarding listing there either in Auctiva or ********, please let us know the details so we can investigate for you.

            The integration with Amazon appears to be operating normally and we are unaware of any issues with communications with linked Amazon accounts, but you must have a professional level selling account on Amazon to use it.  Please also note that our service does not allow the creation of ****s, so if you do not have an item that is an exact match for an item already in the Amazon catalog, you would need to go through the **** creation process in Amazon prior to being able to list to Amazon via our service.

            If you are unable to post to a professional level selling account on Amazon and the related account messages in your account are unclear or unavailable, please feel free to file a support case letting us the the product titles involved and any questions you have so we can look into it for you.

            Local BBB

            BBB of Northeast California

            BBB Reports On

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