BBB Tips For Choosing A Meal Delivery Service

Meal plan delivery services are a true convenience for consumers, but BBB advises consumers do their homework before committing to any plan.
January 26, 2017

With January coming to an end you may be reevaluating your New Year’s resolutions and trying to get back on track.  Have you been hitting the gym regularly but still falling short on your healthy eating goals? If so, you may be considering signing up for a meal plan delivery service.  

In recent years the market has been inundated with meal plan delivery services that proclaim to make your life easier while making your health a priority. Before committing to any plan, consider these tips from BBB:

Determine what is out there that suits your needs. Are you trying to follow a special diet, meet health goals, or lose weight? Figure out your priorities before you start shopping around.

Check Read what previous customers have to say, and see how the businesses respond to complaints. Select a business with a track record worthy of your support.

Calculate the true costs. Meal plan delivery services usually offer several introductory plans based on the number of meals to be delivered, check if the plans also cover any costs related to shipping, handling and packaging, and what the actual costs will be after the period of introduction ends. Be wary of businesses that require big upfront payments.  Weekly or monthly payments limit your exposure should the business experience financial difficulties and/or if their services fail to meet your expectations.

Ask for a trial, it is important to try the food and be satisfied with the quality and efficiency of delivery before signing up for a plan.

Read the business agreement. Make sure you understand the terms before signing up for a meal plan delivery service. Pay close attention to refund policies, cancellation of service policies, and automatic fee withdrawal policies. Questions to bear in mind the following questions: What happens if you move or the company goes out of business? Will your meal plan renew automatically at the end of the term? Can you get out of the contract altogether and under what circumstances?


About BBB

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2014, people turned to BBB more than 165 million times for BBB Business Reviews on more than 4.7 million businesses and Charity Reports on 11,000 charities, all available for free at The Council of Better Business Bureaus is the umbrella organization for 113 local, independent BBBs in the United States, Canada and Mexico, as well as home to its national programs on dispute resolution, advertising review, and industry self-regulation. BBB Serving Northeast Florida & The Southeast Atlantic was founded in 1987 and serves 57 counties.