Customer ReviewsforExotic Bird Hospital, Inc.

I would get them negative stars if I could!!! We made an appointment with ********* to come in on Monday August 7th at 3:30 PM. I had my partner with me while she was on speaker discussing the time because the appointment time depended on how he could work with it around work. 3:30 was perfect because he would have been able to get off early and make it. Well when we got there at 3:15, 15 minutes early, they informed us that the appointment was at 1:30 that day. I pulled up the notes and everything showing that it was at 3:30, and they marked it in their system wrong. Well they refused to see us and made us reschedule even though they knew it was an emergency appointment and our Chameleon had a possible respiratory infection. ********* knew this because she stated oooo yeah he definitely needs to be seen when we made the appointment. The office was completely empty and they would not see us and made us reschedule for the Wednesday. Well, he didnt even make it through the night and we found him dead the next morning. When the hospital called to ask how we were doing, we stated not well because our chameleon passed away, and they showed little to no sympathy and told us they would just take us off the schedule. Not even a tiny bit of remorse or anything as they could have easily saved his life and didnt. I am extremely disappointed in them, heartbroken at my loss, and advise everyone to STAY AWAY as they have no empathy towards dying animals.