This Business Is Not BBB Accredited

Spinnaker Resorts

Spinnaker Resorts

(843) 341-8899

Spinnaker Resorts

34 years in business
Headquarters
35 Deallyon Ave
Hilton Head Island, SC 29928
Fax Numbers
  • (843) 686-4489
BBB File Opened: 04/01/2003
Business Started: 01/01/1983
Business Started Locally: 01/01/1983
Business Incorporated: 07/07/2005 in SC
Type of Entity
Corporation
Business Management
  • Mr. John Cabaniss, Corporate Director
Business Category
  • Timeshare Companies
  • Resorts
  • Vacation Time Share

Additional Information
  • Spinnaker Resorts began bussines in Hilton Head, SC in 1981 and opened in Atlanta, GA for marketing in 1986. The firm offers vacation ownership at Spinnaker Resorts in Hilton Head, at Plantation Resort in Myrtle Beach, SC, and at two new locations; ...
  • Spinnaker Resorts began bussines in Hilton Head, SC in 1981 and opened in Atlanta, GA for marketing in 1986. The firm offers vacation ownership at Spinnaker Resorts in Hilton Head, at Plantation Resort in Myrtle Beach, SC, and at two new locations; Orlando and Branson, MO. Spinnaker also offers vacation ownership through Resort Condominiums International (RCI). Spinnaker offers several different discounted vacation packages. To accept the offer, customers must allow a non-refundable processing fee to be placed on their credit card.

Alternate Business Names
  • Bluewater by Spinnaker
  • Resort Sales by Spinnaker, Inc.
  • Palace View Resorts
  • Players Club
  • Royal Floridian by Spinnaker
  • Southwind Management
  • Waterside
  • The Cottages
  • Carolina Club
  • Egret Point by Spinnaker

B+

Pattern of Complaint

BBB has received a pattern of complaints from consumers alleging the following:

Calling Issues Complaints consist of the following:

Continued harassment by the marketing team after multiple requests have been made to the company to be removed from the calling list.  Complaints also state that after the company is asked to stop calling they immediately hang up, but will call back the next day. 

Customer Service Issues consist of the following:

Com... Read More

Overview

We market the public to view our facilities for the purposes of selling timeshare.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Spinnaker Resorts include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Spinnaker Resorts

This Business Is Not BBB Accredited

Spinnaker Resorts

Customer Review Rating:

25%
75%

Composite Score: