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          Find a Location

          iRocker Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • iRocker Inc.

              7643 Gate Pkwy 104-1499 Jacksonville, FL 32256

            • iRocker Inc.

              11290 Saint Johns Industrial Pkwy N Ste 6 Jacksonville, FL 32246

            Business ProfileiRocker Inc.

            Sporting Goods Retail
            Multi Location Business

            Additional business information

            Additional Info:
            The company has indicated they are no longer located in Jacksonville Florida. We have been unable to locate where the business has moved to. Please contact your local Attorney General's office to file a complaint.
            See all additional business information

            Contact Information

            7643 Gate Pkwy 104-1499

            Jacksonville, FL 32256

            Visit Website
            (866) 985-8367

            Customer Reviews

            2.94/5

            Average of 69 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            84 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Watersports lifestyle company focused on designing and innovating outdoor recreation products, including inflatable stand up paddle boards and other water sport accessories. 

            Products & Services

            iRocker Stand up Paddle Board Packages, iRocker Paddles, iRocker Pumps, iRocker Bags, IRocker Seats, iRocker Leashes

            Business Details

            This is a multi-location business.

            Find a Location

            iRocker Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • iRocker Inc.

                7643 Gate Pkwy 104-1499 Jacksonville, FL 32256

              • iRocker Inc.

                11290 Saint Johns Industrial Pkwy N Ste 6 Jacksonville, FL 32246

              Location of This Business
              7643 Gate Pkwy 104-1499, Jacksonville, FL 32256
              BBB File Opened:
              10/31/2016
              Years in Business:
              8
              Business Started:
              6/9/2015
              Business Started Locally:
              6/6/2015
              Business Incorporated:
              3/5/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • https://irockersup.com/
              • iRocker SUP
              • iRockerSUP
              Business Management
              • Agata Hairston, VP of marketing branding & design
              Contact Information

              Principal

              • Agata Hairston, VP of marketing branding & design

              Customer Contact

              • Agata Hairston, VP of marketing branding & design
              Read More Business Details and See Alerts

              Customer Complaints

              84 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/19/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              On **** *** ***** I made 2 purchases from iROCKERSUP that equaled $*******. At the time of the purchase, iROCKERSUP offered a rewards program for every dollar you spent. I entered into the program at the time of the purchase. After all the purchases were finalized and invoiced, I received 1331 points. This point value equated to **** in store credit. I tried to use the store credit multiple times but the iROCKERSUP website wasn't working and customer service reps were not able to process my points. Now, iROCKERSUP has discontinued the point system. I was never notified of this discontinuation. I am requesting iROCKERSUP to offer me a store credit of **** since that was the amount I should have received within the rewards system. I contacted iROCKERSUP and they are refusing to offer me a store credit to honor my reward points.
              Read More
              Read 83 More Complaints

              Customer Reviews

              69 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jason W

              05/26/2023

              Horrible company. They claim they have a 3 year warranty from the date of purchase clearly stated in their warranty policies on their website for side seam leaks on the Blackfin models. After 2 conversations with 2 people I told the second person that maybe they should read the policy that is currently on their website. Once the employee was finished reading the warranty policy they had nothing to say other than I sent your information to my supervisor (who never contacted me). Several emails and phone calls the company will not stand behind their own policies.
              Read 68 More Customer Reviews

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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