Business ProfileforPlatinum Investment Properties, LLC.

I invested $50,000 with PIP Group. For the first couple years, the firm was very professional and good at communicating. However, since COVID, they have not been. They have pretty much ignored me and failed to provide updates on my portfolio for 2+ years. I have not received any tax lien redemption checks since January 2021. On January 31 of this year, the company finally responded to an inquiry from me for an account update and said that they were in possession of 5 redemption checks totaling $16289.65 and that they would send them to my ****** ***** account. As of 10 June, I had not received any of those checks. They said that a lot of the property laws in ******** have changed, making ******** tax liens unfavorable and a lot more difficult for investors to make it profitable. They also said I have 5 open liens that they are trying to file sale in errors to recoup my principal. The sale in error usually takes about 6 months to know if they will get them approved. Given how poor the communication has been and the fact that they didn’t send me any redemption checks for over two years, I am not confident that they will actually follow through on recouping my principal. I would like the company to immediately send me all of my redemption checks in its possession, and going forward send any redemption checks they receive within 2 weeks of receiving them. I would also like them to immediately purchase my outstanding liens from me plus a reasonable return, as I do not have confidence that they will take the necessary action to recoup the principal on my remaining liens in a timely manner. The liens were supposed to pay 24%. I understand that tax liens are not without risk, but they have historically been considered pretty close to risk free. Finally, I would like the company to reimburse me any fees charged since January 2021 when they effectively “went dark” and stopped sending redemption checks and stopped responding to me in a timely manner and without hassle.