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          BYO Recreation,LLC has 1 locations, listed below.

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            Business ProfileforBYO Recreation,LLC

            Playground Equipment
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/22/2017

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            We offer playground equipment for all ages, from infants to full-grown adults. Whether you need a playground for kids to have fun on, or fitness equipment for adults to workout on.

            Business Details

            BBB File Opened:
            10/19/2009
            Years in Business:
            32
            Business Started:
            11/27/1991
            Business Started Locally:
            1/1/2004
            Date of New Ownership:
            1/6/2016
            Business Incorporated:
            1/6/2016
            Accredited Since:
            11/22/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 65685 for this business, issued by St. Johns County Tax Collector

            These agencies may include:

            St. Johns County Tax Collector

            P.O. Box 9001

            St. Augustine FL 32085

            (904) 209-2250

            Fax: (904) 2092283

            http://stjohnstaxcollector.governmax.com/collectmax/collect30.asp?sid=C3758B61D2484BC998580A3C52AD38DC

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Noah Margulies, General Manager
            • Mr. Richard Ruegger, CEO
            • Mr. Marshall Gauntt, Account Manager
            Contact Information

            Principal

            • Mr. Noah Margulies, General Manager
            • Mr. Richard Ruegger, CEO

            Customer Contact

            • Mr. Noah Margulies, General Manager

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/26/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We ordered a playground from this company. It was recently installed ( months late) but after installment no on came to look over the equipment. The equipment is already broken. And non of the clamps have rivets. Per the handbook ( which I had to request bc I never received a hard copy) it states that" BYO recreation clamps are not designed to support the human weight without the drive rivets installed, and such use could cause injury to the user and or damage the equipment." I have contacted the company via email and phone multiple times and not heard any response. When the installer arrived they did not have a fork life and our Church had to rent one for them. We were reimbursed for the fork life, but the company is arguing that their installers had the equipment. I have several teachers, parents, church staff that can verify that this is false. The "head installer" never came to the site. I have emails, photos, and videos of the equipment that is stripped. The area of the Poured in Place rubber was to be 23'11 X 39" it is actually 23'11 by 29" and entire 10ft area is missing. We paid over 84K for this playground over half was installed. I would expect the installation to be done correctly this first time. I am extremely upset bc they are more concerntre with arguing over a fork lift and not the fact they failed to complete the job correctly and shorted us. The last email I recieved at Oct 10 regarding my matter. I am working with the church to move this to legal and make a case. We have allowed children on the structure not knowing it was not complete.
            Read More

            Customer Reviews

            0 Customer Reviews

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