Business Profilefor2 College Brothers, Inc.

Call another company! I had read reviews of this company on various web sites and thought it would be an honest, professional and reputable company. The reviews were all positive so we booked the move. But you need to know that this company will not allow you to write negative reviews after a claim is settled. So all these supposed great reviews are misleading because the moving company limits what you read about what goes wrong. It even asks customers to remove negative reviews. All reviews should be able to be posted, good or bad. Contracts were sent with different prices and its like a bait and switch. You will want to be sure you get a binding quote that doesn't increase in price after your furniture arrives. When the movers arrive with your furniture they will insist you sign additional pages added to the contract and won't move your furniture off the truck till the papers are signed. Why aren't these additional papers sent with the contract? Three parts of our irreplaceable dining room set were damaged-a glass tabletop was broken, a part of the wood dining room top was chipped down to raw wood and a chair leg was completely broken off. A coffee table had a sculpted piece piece broken off the base. ****** forms were completed.But good luck with claims! Our first concern was to remove the glass tabletop so we didn't get cut. But we were asked by claims to call to the people to schedule and fix the damage! We refused, it is their job, not ours to arrange to repair the furniture. We kept calling and emailing and asking to get the broken and jagged glass tabletop removed. At one point we were told to put piece of cardboard over the broken part! It took 12 days just to get the broken glass removed.After much back and forth two furniture repair companies said the dining room and living room furniture was not repairable. Then claims kept changing the way we were going to be compensated. Here's just one example. We were told we would be reimbursed by the pound for the broken coffee table. Per their contract, they said the coffee table weighed 84 lbs. ****** tried at first to use the end table weight as reimbursement at 34 lbs.. When she was sent the weight for the coffee table per their contract she didn't want to pay their contract weight price but our estimate. Then they need to reimburse us for overcharging for the weight of our furniture. It makes you wonder what else was overestimated to get more money for the move. When I asked about the glass tabletop reimbursement at $6 a pound they refused even though it says they will pay $6 a pound per their contract. So we were offered $195 instead of $432. ****** will argue, tell you they won't pay tax or delivery charges or installation charges for furniture they damaged. They will do anything to change reimbursement rules to suit them. They will fight not to pay a cent of the supposed $6 a pound for damages that's right on their contract. We expected our furniture would be well wrapped to avoid damage. I didn't have the furniture moved out the door with any defects and I certainly expected it to be moved to our new home in the condition they received it. Paying the workers a bonus to complete the jobs quicker might be why so much damage was done to our furniture. A bonus not to break furniture might be a much better idea. We have moved 3 times in the past two years. This was the worst company we have ever dealt with. Moving is stressful enough without having to deal with a company whose practices are questionable and delivers broken furniture. Service: In-state move"