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Find a Location

Lighthouse Movers, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lighthouse Movers, Inc.

      1721 Franklin St Jacksonville, FL 32206-4820

      BBB Accredited Business
    • Lighthouse Movers, Inc.

      3811 University Blvd W Ste 6 Jacksonville, FL 32217-2234

      BBB Accredited Business

    Business ProfileforLighthouse Movers, Inc.

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/15/2016

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Lighthouse Movers, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lighthouse Movers, Inc.

        1721 Franklin St Jacksonville, FL 32206-4820

        BBB Accredited Business
      • Lighthouse Movers, Inc.

        3811 University Blvd W Ste 6 Jacksonville, FL 32217-2234

        BBB Accredited Business
      Location of This Business
      1721 Franklin St, Jacksonville, FL 32206-4820
      BBB File Opened:
      2/22/2016
      Years in Business:
      8
      Business Started:
      1/29/2016
      Business Started Locally:
      1/29/2016
      Business Incorporated:
      1/29/2016
      Accredited Since:
      3/15/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2845173 for this business, issued by U.S. Department of Transportation

      These agencies may include:

      U.S. Department of Transportation

      400 7th Street, SW

      Washington DC 20590

      BBB records show a license number of IM2626 for this business, issued by Department of Agriculture and Consumer Services/Pest Control

      These agencies may include:

      Department of Agriculture and Consumer Services/Pest Control

      3125 Conner Blvd., Bldg. 8 (L-29)

      Tallahassee FL 32399

      (850) 617-7870

      Fax: (850) 6177895

      http://app1.flaes.org/ceu/

      Type of Entity:
      Corporation
      Business Management
      • Ms. Barbara Sheffield, President
      • Mr. Douglas Sheffield
      • Toni Anderson
      Contact Information

      Principal

      • Ms. Barbara Sheffield, President

      Customer Contact

      • Mr. Douglas Sheffield
      • Toni Anderson
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/19/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Lighthouse Movers was paid in full to pack and transport household goods from ************************************************************************************* to 19 ********************* *********** **. 39402.Full replacement value insurance was purchased to cover household goods.Pickup 20 September 2023. Delivered 27 September 2023. Have made several attempts to receive replacement for damaged ****** Table (Pottery Barn $2760.) Spoke with owner *************************** on multiple occasions, however, no resolution to date.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sharon A

      3 stars

      07/26/2023

      I moved from ******* to ****. The owner guaranteed they would wrap my large wall hangings and they would be fine. One of the wall hangings the glass was shattered the delivery man didnt even ********* and my freezer wasnt wrapped and brand new freezer has more scratches and dents than a showroom floor selling scratch and debt products. No one has returned my call from Lighthouse movers. The delivery man even wrote on the contract damaged items and took pictures. I have also sent pictures to the owner. Of course, no response and its been almost 2 months. Very unprofessional and unacceptable. I Do Not Recommend Lighthouse Movers. Rating a 3 because the delivery man was solo delivering my furniture.

      Lighthouse Movers, Inc. Response

      08/01/2023

      I am sorry that this claim has slipped through the cracks. We would be more than happy to get his resolved. I have emailed her a claim form. As soon as I receive it back, I will get this claim settled.

      Lighthouse Movers, Inc. Response

      08/30/2023

      We have received her claim form on August 15, 2023, and a check for the amount she requested of $164.95 has been mailed out.

      Local BBB

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