55 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kathie F
5 stars12/21/2023
Very pleased with product and installation and now with service due to storm damage. They responded promptly and pleasantly to my request for service. Highly recommend them.Gutter Helmet of North Florida Response
02/26/2024
Thank you for the opportunity to earn your business ************.Review from Steven B
5 stars08/19/2023
Pleasant experience from sales to Installation will recommend to all. Installers ************ were excellent and left the property as they had found it. we will recomment to our friends and neighborsGutter Helmet of North Florida Response
08/28/2023
We appreciate you allowing us to earn your business.Gutter Helmet of North Florida Response
02/26/2024
We appreciate your kind words. Thank you so much.Review from Joan C
5 stars08/16/2023
Excellent service from the salesman, the office staff to the installers. I highly recommend Gutter Helmet of North Florida!Gutter Helmet of North Florida Response
10/06/2023
I let everyone know your recommendation and we appreciate your business.Gutter Helmet of North Florida Response
02/26/2024
Thank you for your appreciation.Review from MP R
5 stars07/12/2023
Nice job and professional. Would recommend. Reliable and great service.Gutter Helmet of North Florida Response
10/06/2023
Thank you so much. If there's anything we can do in the future, please don't hesitate to let us know.Gutter Helmet of North Florida Response
02/26/2024
Thank you. If there's anything we can do in the future, please let us know.Review from Dale S
5 stars11/16/2022
**** S My wife and I appreciate the diligence and courtesy of the two service technicians, **** and ****. They did an excellent job today installing the retractable screen we purchased from ********************. They were patient answering our questions and showing us how to operate the new retractable screen.Gutter Helmet of North Florida Response
02/10/2023
Thank you so much.Review from Shirley N
5 stars08/10/2022
I would highly recommend ****** and **** they were very professional and did a great job! They took care of getting the job done in a timely and efficient manner. My entire experience was great. Very respectful they cleaned up everything and ask if I had any questions before they left. I highly recommend this company. I will be getting gutter helmet from them in the near future will update on how well it works at a later date. The company really has a desire to take care of there customer from the time you call till the job is done!Gutter Helmet of North Florida Response
02/10/2023
Thank you so much.Review from Cindy V.
5 stars07/12/2022
Very pleasant experience. I saw their ad in the ************* and within a couple of days, I had an appointment to see what I wanted to do. The salesman was on time, prepared and knowledgeable and most of all didnt try to push other products on me. Straight forward quote for my small job which they were able to do the next day. Installers ******* and **** were actually early, and very courteous and even cleaned out my existing gutters. I highly recommend this company because they did what they said and thats not common these days.Gutter Helmet of North Florida Response
02/10/2023
Thank you so much.Review from Dorothy O
1 star07/06/2022
I am very disappointed with the end product provided by this company. Salesman came out on last Monday, very friendly and appeared to be knowledgeable. We set-up to have the gutter (about 33 ft.) cleaned of debris; 2 down sprouts replaced including the elbows; and most importantly the top line product 'gutter helmet' for eliminate the on-going problem with leaves from accumulating and clogging up the drains. He did show me a different product (that was referred to as MCSH - Mesh) because the area of the installation had a flat roof over my Sun Room addition. He assured me that it would perform effectively and I could see from the sample that the gutters would be closed off wherein only water would enter and drain with the leaves not staying trapped . Price for job given at $ ****** with a $200.00 deposit. Two days later the Techs showed up and proceeded to clean existing gutters - replaced and secured the rain down spouts - they then put some 4" black foam into the gutters and that was that (about an hour from the time they arrived). Asked for the check of $ ******. When I asked about the Mesh caps - they said that my roof line would not accommodate that product so they brought the 4" black foam 'just in case'. Well to Say that I was Unhappy is an Understatement!!So, the only immediate remedy was to talk with someone at the office to adjust my **** (Techs could not)...I got somebody on the phone named *****/****, and he stated that even though it was not what I wanted - they could not install the product - they had a MINIMUM Service Fee of $725.00. THIS IS NOT STATED IN THE CONTRACT! So I paid them over Seven hundred dollars to clean leaves AND INSTALL 2 Down Spouts. (Materials could not even cost $150 at ************ The Salesman should have informed me that the Company Could NOT Install the Product(s) that I Needed and walked away - but No! ********************* I WILL BE FILLING A CLAIM AGAINST THEM FOR EXPLOITATION OF THE ELDERLY/ THEY ARE A RIP-OFF!Gutter Helmet of North Florida Response
07/07/2022
*********************, the owner of Gutter Helmet, tried to reach you several time today to apologize for the miscommunication and to inform you that we would be happy to uninstall the product installed and fully refund your money.Please call ************** at your convenience and we'll handle this right away.Thank you.Gutter Helmet of North Florida Response
07/21/2022
After speaking with ***************** she now understands what the product for her installation is. We also adjusted her price for any misunderstanding we may have had and stand behind our work 100%Review from Shirley & Jon T
5 stars06/27/2022
Gutters installed today by Richard and Rodney. They were very professional and friendly. They worked efficiently and completed the project quickly. Richard explained everything and walked through what would be done. We are very pleased with their work. John, our Sales Person was also very knowledgeable, professional and friendly. He explained everything in full detail and walked through everything that would be done. My husband and I are very pleased with AGE and would not hesitate to hire them again. Very professional company.Gutter Helmet of North Florida Response
07/11/2022
Thank you so much for your kind words ****************. If there's anything we can do in the future, please let us know.Review from Chris c
5 stars05/05/2022
Awning installed today by *********** Very courteous and professional. Reviewed the work plan and process prior to the installation. Explained the unit's operation in detail, as well as warranty information, care and maintenance. Looks great! Entire experience with AGE has been top notch.Gutter Helmet of North Florida Response
05/10/2022
Thank you so much. Please feel free to call if you have any questions.
Customer Review Rating
Average of 55 Customer Reviews
Contact Information
2190 St Johns Bluff Rd S. Unit #3
Jacksonville, FL 32246
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.