BBB Accredited Business Profile

Bat-Caddy

Bat-Caddy

(904) 371-2650

Bat-Caddy

13 years in business
11437 Central Pkwy Ste 103
Jacksonville, FL 32224
Fax Numbers
  • (904) 567-3044
Additional Phone Numbers
  • (888) 669-6740
  • (904) 626-7772
  • (877) 815-0809
  • (888) 214-6033
  • (415) 881-0669
Additional Email Addresses
  • batcaddy@batcaddy.com
Additional Website Addresses
BBB File Opened: 09/28/2012
Business Started: 06/01/2003
Business Started Locally: 08/26/2010
Business Incorporated: 08/26/2010 in FL
Type of Entity
Limited Liability Company
Business Management
  • Mr. Peter Hanneforth, President
  • Mr. David Dickes, Managing Director West Coast
  • Mr. Peter Old, Managing Director Southeast
  • Mr. John Rehus, Managing Director Northeast
Business Category
  • Golf Caddies
  • Golf Equipment & Supplies - Retail
  • Golf Carts
  • Golf Equipment & Supplies - Wholesale & Manufacturers

Methods of Payment
  • Terms of payment are within SpaCom's sole discretion, and unless otherwise agreed to by SpaCom, payment must be received by SpaCom prior to SpaCom's acceptance and delivery of an order. Payment for the products and services and support will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by SpaCom. Invoices are due and payable at the time of order and the date of the invoice. The SpaCom/Bat-Caddy online e-Commerce system will charge a credit card immediately upon completion of an order through our certified secured payment processor company and merchant bank. SpaCom guarantees a full and immediate refund in case of backorder situations or pre-shipment cancellations upon customer request. SpaCom may invoice parts of an order separately. Orders are not binding upon SpaCom until accepted by SpaCom. Any quotations given by SpaCom will be valid for the period stated on the quotation, or if published on the internet prices are guaranteed for one calendar week from the date of publication. Prices are subject to change without notice and might vary outside the Continental United States. Customer agrees to pay interest on all past-due sums at the current interest rate for credit card debt. Discounts are applied as agreed between the Customer and SpaCom.
Refund & Exchange Policy: 
SpaCom/Bat-Caddy products that are purchased directly from SpaCom/Bat-Caddy by a Customer may be returned by Customer in accordance with SpaCom's "Return Policy" in effect on the date of the invoice. Unused items in new condition and in original packaging only may be returned for full credit within 7 days of receipt of product, excluding shipping and handling charges. Customer is fully responsible for shipping cost of returned items. Please contact us at 1-888-669-6740 or batcaddy@spacom.com with an order number and reason for the return before shipping the item back. All returns must have an assigned Return Authorization number clearly written on the outside label to be accepted. NOTE: products that have been purchased through one of our authorized independent dealers must be returned according to that dealer's respective return policy. Refunds can only be issued by that dealer, because SpaCom/Bat-Caddy has no original financial transaction for such purchases with the customer. Such returns must have a dealer RA authorization which has been communicated to SpaCom/Bat-Caddy before a return shipping is being initiated and accepted by SpaCom/Bat-Caddy. It is recommended that you insure the item before returning it. For returns after the initial return period and used caddies for up to 30 days after the original purchase date a restocking charge of 20-25% of the original purchase price (depending on condition), excl. shipping & handling charges applies. Customer is fully responsible to cover original and return shipping and insurance charges. Product must be returned in its original packaging, including styrofoam cushioning to protect from transportatation damage. Charges for the supply of replacement packaging will apply. Return acceptance after 30 days after the original purchase date are at SpaCom's sole discretion and subject to depreciation fees assessed by SpaCom's technical staff.

A+

Overview

Bat-Caddy - Electric Golf Caddy offers a proven, well designed, high quality and great value series of electric motorized push golf carts, backed up by nation-wide customer and after-sales service. Bat-Caddy carts are available as either manually or fully remote controlled units and have been around since 2004.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile


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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

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BBB reports when mail sent to the business was returned by the Postal Service.

Bat-Caddy

Bat-Caddy

BBB ACCREDITED SINCE 10/04/2012

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