This Business Is Not BBB Accredited

Jacksonville Electric Authority

Jacksonville Electric Authority

(904) 632-6398

Jacksonville Electric Authority

122 years in business
Customer Contact Correspondece
21 W Church St CC-2
Jacksonville, FL 32202-3139
Fax Numbers
  • (904) 665-7990
Additional Phone Numbers
  • (904) 665-6000
  • (904) 665-6264
BBB File Opened: 01/01/1895
Business Started: 01/01/1895
Business Management
  • Mercy Castillo, Customer Advocacy and Resolution
Business Category
  • Electric Companies
  • Utility Contractors

Alternate Business Names
  • JEA


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Jacksonville Electric Authority include:

  • 54 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Jacksonville Electric Authority


Jacksonville Electric Authority

Customer Review Rating:


Composite Score: