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Find a Location

Trajector Medical has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTrajector Medical

    Medical Consultants

    Current Alerts For This Business

    Pattern of Complaint:

    According to information in BBB files, Trajector Medical has a pattern of complaint alleging contract and billing/refund issues.

    Specifically, consumers state they work with Trajector Medical for assistance in submitting their claims with the VA. They are told they would help advocate for the consumer in helping with their disability claims. Trajector Medical then only files the paperwork but the consumers state they do the rest of the work. Consumers are then sent a bill months later for thousand's of dollars. 

     

    BBB is in the process of contacting Trajector Medical to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint. This aspect of the Business Profile will be updated once additional information becomes available. 

    At-a-glance

    Customer Reviews

    4.42/5stars

    Average of 1,753 Customer Reviews

    Customer Complaints

    404 complaints closed in last 3 years

    235 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5950 NW 1st PL, suite 200, Gainesville, FL 32607
    BBB File Opened:
    4/4/2016
    Years in Business:
    17
    Business Started:
    1/24/2007
    Business Started Locally:
    1/24/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ARNP1527832 for this business, issued by Department of Health

    These agencies may include:

    Department of Health

    4042 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    Fax: (850) 4879626

    https://appsmqa.doh.state.fl.us/IRM00PRAES/PRASLIST.asp

    BBB records show a license number of ME34380 for this business, issued by Department of Health

    These agencies may include:

    Department of Health

    4042 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    Fax: (850) 4879626

    https://appsmqa.doh.state.fl.us/IRM00PRAES/PRASLIST.asp

    BBB records show a license number of RN9170767 for this business, issued by Department of Health

    These agencies may include:

    Department of Health

    4042 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    Fax: (850) 4879626

    https://appsmqa.doh.state.fl.us/IRM00PRAES/PRASLIST.asp

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Trajector, Inc.
    • Veterans Compensation & Pension Medical Consulting
    • Veterans Compensation and Pension
    • Vet Comp & Pen Medical Consulting, LLC
    Business Management
    • Marketing Team, Marketing Team
    • Kathleen Placke
    • Brandon Burnett
    Contact Information

    Principal

    • Marketing Team, Marketing Team
    • Brandon Burnett

    Customer Contact

    • Marketing Team, Marketing Team
    • Kathleen Placke
    • Brandon Burnett

    Customer Complaints

    404 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I asked trajectory that we file for increase on my SC disability to get higher rating. This was around Aug-nov last year. They keep on insisting that I should send them some records that I felt that irrelevant to file increase. And multiple times I asked them to file for increase. And they keep on not doing it. So I told them ill just do it with my local *** and they said I am free to do so. And I asked the advisor if I will have to pay them and he said that if I did it with the *** then they don't charge me. And so in Nov 30 2023 I went to my local *** and they helped me file for an increase. And after my CnP exam I was granted increase. Then I got messages from trajector letting me know that it's time to check and continue on filing. And I told them that I already did with my *** and already granted increase. Now they want me to pay them for the increase that I did with the ***. If they only did it with me when I was asking them last I would not have any problem paying them. But now after I did the leg work with the *** they send me invoices and demand payment. I'm waiting for them to make resolution for this because I don't think it's fair that they did not help me this time and they still want payment. By the way they helped me before twice and I paid them. And I don't have problem with that. But now I did it myself and they still wanted to get paid. They said they are there for the vets but they are not all there unless to their advantage. I am not sure what to do. I am waiting for them to let me know what's next. I don't feel I owe them anything.
    Read More

    Customer Reviews

    1,753 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Johnny S

    5 stars

    04/19/2024

    They were really helpful and walk me through everything made me feel good about what I need to do

    Local BBB

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