Business ProfileforReal Steel Automotive & Tires Corp

On December 10th my car wouldn't start so I had it towed to Real Steel automotive on Beach Boulevard. He ultimately had it for almost 8 weeks and charged me $4,000. I took the car from his shop on February 2nd and drove it to another shop because, not only is it not fixed, it drives much worse than before I brought it to him. My minimum request from him is a full refund of the $4,000 I paid him because he didn't fix my car and I am going to end up paying even more to this second shop when they fix what he broke. During this 8 weeks that he had my car there were many promises made by him that were never honored. Just about every time he said he would be done, or call me back with information, a full day or more would go by without a call from him and I would have to call and find out what was happening. Not only that, but the initial repair he said needed to be done, which cost $3,500, took 5 weeks to complete and when I went to pick it up, because he said it was completed, as soon as I drove away I noticed that the engine was running rough and then the check engine light came on. I brought it right back to him but he told me to go ahead and take it for the weekend while he ordered a part, and to bring it back in a few days when the part came in. That part didn't fix the problem so he charged me another $523 for a completely different part, which still didn't fix the problem. The final thing that pushed me over and caused me to lose my patience with him was when he told me on Saturday January 29th that he was sure he would be done by Monday. He didn't call Monday, he didn't call Tuesday, so on Wednesday afternoon I retrieved my car.