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Find a Location

Hyundai of Orange Park has 1 locations, listed below.

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    Business ProfileforHyundai of Orange Park

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.85/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2010

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7600 Blanding Blvd, Jacksonville, FL 32244-5112
    BBB File Opened:
    10/14/2005
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Started Locally:
    1/1/1987
    Accredited Since:
    3/22/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV86112 for this business, issued by Department of Agriculture. The expiration date of this license is 6/4/2024.

    These agencies may include:

    Department of Agriculture

    (800) 282-1955

    Alternate Business Name
    • HHH Motors, LTD
    • Hanania Automotive Group
    Business Management
    • Mr. John Keester, Service Manager
    • Mr. Mitch Morton, General Manager
    • Ms. Karma Latasa, Executive Business Partner
    Contact Information

    Principal

    • Mr. Mitch Morton, General Manager

    Customer Contact

    • Mr. Mitch Morton, General Manager
    • Ms. Karma Latasa, Executive Business Partner
    Additional Contact Information

    Fax Numbers

    • (904) 908-5777
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In December of 2022, the warning system of my hyundai sonata hybrid shut my car down. I had it towed to the dealer (12/29/22). All I could explain is the warning system came on then shut the car down. They analized the problem as to replace the c-mdps ecu, c-mdps power pack assembly. Cost $3230.52 advance payment. I paid the fees. I also told them about the recalled letters I received. between January 2023 - June 2023, I was told first, the parts had not come in, then late they were waiting on approval from Hyundai corp. to approve some other needed work. August 2023, I was told my car cold not be repaired and I needed to remove it from their property. I removed it and filed a complaint through Hyundai -National consumer affairs. September 2023, I was contacted by Hyundai - NCA, (Estefany, by email) to return the car to Hyundai of Orange Park, ******, Oct 6th 23, and they will repair the car. I returned it. I checked back every date they said the car would be repaired, no repairs done. December 27th, 2023, Dealer called said Hyundai-NCA has canceled repairing your car. 01/29/24, ****** (case manager consumer affairs). called to confirm cancellation of repains. Reason: Hybrid battery has died and they will not replace it. out of warranty. ****** said car set so long (over a year) the battery died. I can't afford to replace the battery, car value is below battery cost. I retired with little income. I've been denied a loan to purchased a new car. My car is listed in the class action settlement. I need help to get it repaired.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TARMEKA B

    1 star

    04/04/2024

    I Purchased a 2013 Chevy Equinox from them 3/11/2024 called them 7 days later because it sparked fire while taking my child to school and all motor oil on the ground and a piece of the motor now this trucks sits up because it has rims so there was no way I ran over anything that could have knocked part of the motor off .. Had the car towed to my house called them these ppl said I had to have it towed to them no I can’t do that it was my daughter Sr prom week and guess what I had to go get a rental for her to enjoy her weekend.I have text the sale man advised someone here could bring it for 400 still you wanted me to pay oh because it’s not like you in Jacksonville your like 2 hours way so what customer comes first… But this is very unacceptable here it comes 04/04/2023 no one has reached out to me to assist and the car is still broken down in the front yard w payment due 4/10 and just paid insurance on it …. SMH I need help I refuse to be out of 2600… And the want me to help pay for tow service for a car that was not fully serviced…

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