Business ProfileforGordon Chevrolet Inc

I would like to bring to your attention concerns I have in regards to the service received on October 4, 2023 @ 6:50am with due diligence to resolve the issue with my car. I advised the technician who service me that there was a noise on the right front passenger side of my car and I believe it was the panel rubbing my tire and it sounded like a crumble potato chip bag when I turn right. I also stated that it was the first time I put the car on the highway since I got it serviced the last time from Gordon Chevrolet and they had ran a diagnostic already an I was advised by the other technician that it will run smoothly, I also stated that it was slow to pick up speed twice on the highway. I was then told by the technician that they will have to run another test bc this is a new issue. I was charged what appears to be labor on my receipt $159.99 for screws and pushing inner splash shield in an test drive. When asked about the charges I was told it was for the diagnostic ran on the car. Again explained to technician I had just had a full work over with them an where the noise was, what side an it looked like the panel was rubbing the tire. Per the receipt received, the charge is for labor, $159.99 to test drive the car an place screws in the splash guard. This is a total rip off after placing my trust in Gordon Chevrolet to service my vehicle. There was an older couple checking in w me as well who heard everything. Per my Receipt on Aug 1, 2023 compared to my receipt on Oct 4, 2023 my car was not diagnose via the diagnostic machine it was test drove and they fixed exactly what I told them was wrong and charged $159.99 for it. If this is kind of customer service an warranty work that you performed I'll be sure to let friends, family and co-workers know who drives this particular make of car not to pardon you an get erroneously charged for a test drive and screws, especially when your telling them what wrong. Your response to this inquiry will be greatly appreciated.