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          Duval Acura has 1 locations, listed below.

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            • Duval Acura

              11225 Atlantic Blvd Jacksonville, FL 32225-2905

            Business ProfileDuval Acura

            New Car Dealers

            Contact Information

            11225 Atlantic Blvd

            Jacksonville, FL 32225-2905

            Visit Website
            (904) 725-8000

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 107

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            11225 Atlantic Blvd, Jacksonville, FL 32225-2905
            BBB File Opened:
            1/1/1987
            Years in Business:
            107
            Business Started:
            7/1/1916
            Business Incorporated:
            12/23/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Scott-McRae Automotive Group, LLLP
            • Regency Motor Company, Inc.
            • Regency Motor Company
            Business Management
            • Mr. Kevin Snyder, Vice President
            • Mr. Jeffrey Curry, VP Secretary/Treasurer
            Additional Contact Information

            Fax Numbers

            • (904) 726-8006
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/13/2021

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            On 12-13-21 I attempted to purchase a 2019 jaguar f pace from this dealership. I had my own bank financing and told them up front I didnt need theirs. Spent almost all day back and forth for this dealer to tell me that they will not accept my bank financing nor would they accept a check for the amount of the car the only way to buy the car would pay the higher interest rate and use their chosen lender.
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tricia W

            09/28/2023

            I am writing to express my gratitude for your excellent customer service at ********************** ******************* ***** and the team always go above and beyond to ensure that my car repairs were completed in a timely and professional manner.They were very attentive, courteous, and informative throughout the whole process. ***** kept me updated on the status of my car, explained the details of the repairs, and answered all my questions patiently. He also arranged a complimentary loaner vehicle for me, which was very convenient and appreciated.I am very satisfied with the quality of the work done on my car. It runs smoothly and looks great. Duvsl Acura ****************** have earned my trust and loyalty as a customer.Thank you for your outstanding service and dedication. Each of you are a valuable asset to Duval Acura and I hope they recognize your efforts.

            Duval Acura Response

            09/29/2023

            Thank you for acknowledging your 5 star experience with Duval Acura's Service Team. Our Duval Service First promise included great customer service, clear communications, excellent time management along with complimentary alternate transportation. Duval Acura appreciates your continued business.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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