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          Hanania Acura has 1 locations, listed below.

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            Business ProfileHanania Acura

            New Car Dealers
            BBB accredited business

            Contact Information

            7200 Blanding Blvd

            Jacksonville, FL 32244

            Visit Website
            (904) 777-5600

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            Customer Reviews

            1.27/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/22/2010

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            7200 Blanding Blvd, Jacksonville, FL 32244
            BBB File Opened:
            3/1/1987
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Started Locally:
            1/1/1987
            Business Incorporated:
            6/2/1993
            Accredited Since:
            3/22/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Acura of Orange Park
            • Hanania Automotive Group
            • HA Motors, LTD
            Business Management
            • Mr. Jack Hanania, Owner
            • Mr. Tom Hackney
            • Ms. Karma Latasa, Executive Business Partner
            Contact Information

            Principal

            • Mr. Jack Hanania, Owner

            Customer Contact

            • Mr. Paul Harvey, President/Partner
            • Ms. Karma Latasa, Executive Business Partner
            Additional Contact Information

            Fax Numbers

            • (904) 908-5777
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I made a huge mistake of purchasing Acura MDX 2022 last year from here. As a part of negotiation when I purchased the car, they sold me 7 year car maintenance service. I was specifically told that it would cover any maintenance services recommended by the manufacturer. I had awful experience recently on 09/20/23 when I went for my routine car maintenance. They just not charged me for differential fluid service but treated me very unprofessionally especially **** *****. With Acura care maintenance plan this service is routinely covered. When I called Acura care maintenance program I found out that my maintenance service plan is not with them but could be with a 3rd party. Nowhere in my contrast mentioned about the 3rd party maintenance plan. Guess what the person who sold me the car, doesn’t work there anymore. After calling the dealership, finally I found out which 3rd party plan I have and it only covers for minimal maintenance services. I am really mad that I trusted this dealership. Acura makes good cars and had good experience with both of my cars, however, allowing their dealers to deceive their customers through 3rd party services is not right.
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            Read 4 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joseph P

            04/13/2024

            We have bought and leased Acura's since 2005. 05 TSX, 11 TSX, 16 TLX, 19 RDX, 22 MDX. All of these have been through ***** or Orange Park. I can assure you that after our 22 MDX lease return this week you need to steer clear of them at all costs! We agreed to a deal three days ago after they looked over our pristine low mileage lease return and offered cash on top in the form of a check. We came in today and all of a sudden it's half of what's agreed to. Classic bait and switch. Their shady sales tactics and lack of honesty is disheartening with us being such loyal Acura owners for so long. I would suggest going to ***** Acura for any and all purchases and leases. The only reason we went with Orange Park at the time was because they had what we wanted instock. However if you find something you like at Orange Park have ***** transfer the vehicle to them and purchase from *****. Acura makes a solid vehicle with some quirks as most manufacturers however we decided to become a Lexus Family. Hope this helps people looking to shop at Acura of Orange Park.***
            Read 10 More Customer Reviews

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

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