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Find a Location

David Gray Heating and Air has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • David Gray Heating and Air

      6491 Powers Ave Ste 2 Jacksonville, FL 32217-2821

      BBB Accredited Business
    • David Gray Heating and Air

      16 Hargrove Ln Unit 6K Palm Coast, FL 32137

      BBB Accredited Business

    Business ProfileforDavid Gray Heating and Air

    Air Conditioning Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/14/2023

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    David Gray Heating and Air has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • David Gray Heating and Air

        6491 Powers Ave Ste 2 Jacksonville, FL 32217-2821

        BBB Accredited Business
      • David Gray Heating and Air

        16 Hargrove Ln Unit 6K Palm Coast, FL 32137

        BBB Accredited Business
      Location of This Business
      6491 Powers Ave Ste 2, Jacksonville, FL 32217-2821
      BBB File Opened:
      8/18/2014
      Years in Business:
      13
      Business Started:
      8/19/2010
      Business Started Locally:
      8/19/2010
      Business Incorporated:
      8/19/2010
      Accredited Since:
      3/14/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 190595 for this business, issued by City of Jacksonville

      These agencies may include:

      City of Jacksonville

      117 W. Duval St.

      Jacksonville FL 32202

      (904) 630-2489

      http://www.coj.net

      BBB records show a license number of FR04706 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CAC1817886 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      Type of Entity:
      Corporation
      Business Management
      • Mr. Gary Gray, President
      Additional Contact Information

      Fax Numbers

      • (904) 724-5925
        Primary Fax

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I bought this Carrier unit on July 18, 2018 confident that it would meet my expectation which was an acceptable level of sound for many years. This unit is far from it. Furthermore, it doesn't come close to product specifications as advertised on the Carrier website. For my unit, ************, it indicates "sound as low as 72db." My condensing unit has never been lower than 80db since day 1. I noticed the volume no better than the 19 year old unit it replaced. In my opinion, this is fraudulent advertising if Carrier and its' dealer think that my unit currently at 90db is anywhere near advertised. Improper installation, defective equipment, combination of both? Maybe Carrier should figure this out with installer to decide if my unit is a lemon? I don't know because I'm not an HVAC specialist, but I do know that equipment should perform as advertised otherwise it is fraudulent advertising. Attachments include: product specification sheet, product registration, limited warranty showing 10 years of coverage.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      wendy w

      1 star

      11/30/2023

      I had an issue with my service. I was suppose to be charge only ***** for the diagnose. I was charged an addition charges. I called them up and ask them why. They said that Technician was at my house for 2,5 house. He wasn't/ I have prove of that. it was under an hour. He mostly sat around doing nothing. They said he did extra testing. I didnt see any extra testing. I also ask them why they didnt tell me before hand that there was a fee for extra testing . I should of had an option to agree with the extra texting in the first place. I tried to explain this to the manager but did no good. Very disappointed .

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