Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dan Vaden Chevrolet - Cadillac has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDan Vaden Chevrolet - Cadillac

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/9/2012

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9393 Abercorn St, Savannah, GA 31406-4513
    BBB File Opened:
    8/2/1994
    Years in Business:
    56
    Business Started:
    1/1/1968
    Business Started Locally:
    1/1/1968
    Accredited Since:
    3/9/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 007889 for this business, issued by City of Savannah (Chatham County)

    These agencies may include:

    City of Savannah (Chatham County)

    PO Box 1027, 2 East Bay St

    Savannah GA 31401

    http://savannahga.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Vaden Automotive Group
    Business Management
    • Mr. Peter Thacher, Executive Vice President
    • Ms. Frankie Ortagus, Executive Social Reputation Manager
    Contact Information

    Principal

    • Mr. Peter Thacher, Executive Vice President

    Customer Contact

    • Mr. Peter Thacher, Executive Vice President

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I purchased a vehicle on June 17, 2022. The dealership did not have the title to the vehicle. The state of Georgia had attached tickets to the title that the previous owner had accumulated. Since I have purchased the truck the original temp tag has expired. I got a 30 day extension, which expired August 31st. I have been unable to drive the vehicle for 27 days. The tag office told me to just continue to drive the car and they would request that the dealership pay any tickets that I get, but driving an unregistered vehicle is a misdemeanor, and I won’t get that put on my permanent record for something that shouldn’t have been my problem. Supposedly on September 5th, the state of Georgia had agreed to release the title without payment of the tickets. As of September 12th, the dealership still did not have the title in their possession. Also on September 12th, the bank that holds my loan let me know that they sent a demand letter to the dealership stating that they needed to buy the vehicle back as it should not have been sold to me in the first place. As of September 20th, the dealership had yet to respond to the bank's letter. It should be noted that any correspondence the bank has sent to the dealership has gone unanswered. As of September 26th, the dealership does not have a valid title and do not know when it will arrive. At this point, I want them to buy back the vehicle. I am not interested in a dealer tag so that they can just keep ignoring me and my vehicle. Their communication has been atrocious and has gotten me nowhere. This vehicle should not have been sold in the first place until they possessed a clean title.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lakia D

    1 star

    07/04/2023

    If I could have went somewhere else , I should have , I will be getting in contact with my lawyer in regards to this matter , you cant rush a sale just because of car that you didnt allow the buyer to view first before getting . I should have just went to another car lot instead of working with the agent I was with. They really need to go over quality training with their sales agent because being rushed and pushy saying your not going to look anymore for anything else is not what you say to someone making a major purchase . This has got to stop I mean seriously thats not how you handle business at all. If a customer isnt happy then you do your best to make that turnaround not bully them into getting something they dont want .

    Local BBB

    BBB Serving Northeast Florida & The Southeast Atlantic

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.