Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Play Your Court, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Play Your Court, LLC

              1024 Caton Dr Virginia Beach, VA 23454-3140

            • Play Your Court, LLC

              852 College Pkwy Apt 202 Apt.#202 Rockville, MD 20850-1933

            Business ProfileforPlay Your Court, LLC

            Tennis Lessons
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            PlayYourCourt is a nationally-renowned mobile tennis business that sends certified instructors to you for private and group tennis lessons on any court of your choice.

            Business Details

            This is a multi-location business.

            Find a Location

            Play Your Court, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Play Your Court, LLC

                1024 Caton Dr Virginia Beach, VA 23454-3140

              • Play Your Court, LLC

                852 College Pkwy Apt 202 Apt.#202 Rockville, MD 20850-1933

              BBB File Opened:
              12/26/2012
              Years in Business:
              15
              Business Started:
              10/1/2008
              Business Incorporated:
              6/3/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of S5090677 for this business, issued by State Corporation Commission - Virginia

              These agencies may include:

              State Corporation Commission - Virginia

              Tyler Building, 1300 E. Main St.

              Richmond VA 23219

              (804) 371-9967

              https://www.scc.virginia.gov

              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Scott Baxter, Owner
              Contact Information

              Principal

              • Mr. Scott Baxter, Owner

              Customer Contact

              • Mr. Scott Baxter, Owner

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/01/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Purchased a tennis membership to allow my son tennis play time with other tennis players close by, and for us to gain a local coach. Membership had a 30 day risk free, easy refund guarantee. After signing up we discovered that there were only 3 players locally, who were not interested in match playing my son, even with me present, because he was a minor. There were no local coaches available to our local area either, which was one of the main reasons I purchased. Membership was purchased on 9/28/23. Website says you can cancel by calling the number, emailing, or doing it on the app. When you call the number ************ and press 3 for the corresponding prompt, it you directs you to email ****************************. I emailed this email on 10-14-23 (attached), requesting the refund and received no response. I then disputed the charge with my Mastercard Company (shown). Play Your Court responded by saying I never reached out to them (incorrect as shown), and said they would gladly refund my money. I was recharged via my Credit Card Company. I emailed Play Your Court on 11/25/23 for my 3rd request by writing (2 by email) and (1 via the app/ shown). I was told that until the dispute was closed, Play Your Court could not refund my money. It is closed by my credit card company, as of November 2023, and this company needs to stop playing games and issue my refund.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gabriel S

              06/03/2023

              No results for business . Waited several weeks. Need ss # and bank account.

              Local BBB

              BBB of Greater Hampton Roads

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.