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Find a Location

Marlowe's We Care Co., Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMarlowe's We Care Co., Inc.

    Landscape Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/8/2012

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    300 Cox Dr, Yorktown, VA 23692-5017
    BBB File Opened:
    6/22/2006
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Incorporated:
    4/28/1999
    Accredited Since:
    3/8/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705084922 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 5/31/2024.

    These agencies may include:

    Department of Professional & Occupational Regulations (DPOR)

    9960 Mayland Dr STE 400

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov

    BBB records show a license number of 05201207 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    BBB records show a license number of 118944 for this business, issued by Virginia Beach Agriculture Office- VDACS. The expiration date of this license is 6/30/2025.

    These agencies may include:

    Virginia Beach Agriculture Office- VDACS

    5700 Thurston Ave STE 104

    Virginia Beach VA 23455

    (757) 363-3840

    Type of Entity:
    Corporation
    Business Management
    • Mr. Scott Marlowe, President
    • Mr. Dean Marlowe, Vice President
    • Ms. Kathleen Bradley, CFO
    Contact Information

    Principal

    • Mr. Scott Marlowe, President

    Customer Contact

    • Mr. Dean Marlowe, Vice President
    • Ms. Kathleen Bradley, CFO
    Additional Contact Information

    Fax Numbers

    • (757) 596-5514
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    The landscape contractor wrote an estimate for $******* to cut shallow drainage ditches in the backyard for heavy rain drainage. It was delayed 6 months due to winter and grass seeding that was my part. His part was to grade the ditches for gravity drain and rake off and haul away the sod that was dug up. the estimate was for 485' of ditch. 6 months later his crew showed up at my home completely unannounced and I directed where the work would be done which changed to 120' of ditch. The accomplished half of that work and two hours after they arrived they packed up and left without any notice, I assumed they went to lunch. My next correspondence was 4 days later with an invoice for $*******. That was on April 12, 2023. I emailed a response that with only *** *f the work had been done, and then abandoned, I was willing to pay ******* and they refused and demand payment in full with threats to send to collections.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Loretta D

    1 star

    10/28/2021

    BEWARE! POOR QUALITY WORK FOR THE PRICE !!!!!
    1.Painting sloppy..did not smooth over areas of wall where needed..their response "not part of a painters job". Paint on floor, all over my tub and faucet..did not prep walls.. (5) five doors peeled and had to be re painted WHICH I HELPED TO DO.. two walls were never painted. Should have been two coats of paint..person did not LISTEN to what customer wanted. PAINT SPILLED ALL OVER GARAGE.
    2. ELECTRIC NOT UP TO CODE AND GOT ANNOYED WHEN SAID NOT GOING TO PAY FOR THEIR MISTAKES ..HAD TO GET ANOTHER CONTRACTOR TO FIX THE PROBLEM.
    3..Estimate took three weeks to get and not ITEMIZED very well.
    4. Workers left doors open in the summer and air conditioner CRANKED up to fifty. FOOD LEFT ALL OVER...
    5..OVERCHARGED ON FLOORING ...I KNOW THE PRICE HE PAID AND HE QUOTED A HIGHER PRICE... difference of *** dollars..
    6.CHARGED FOR REMOVAL AND CLEAN UP WHICH WAS PRICED TOGETHER ..NEVER DID CLEAN UP AND WAS STILL CHARGED.
    7.CIGARETTES BUTTS LEFT ALL OVER.
    8.LEFT FRONT DOOR UNLOCKED AND LIGHTS ON.
    9.THIS WAS A FRIEND OF THE FAMILY..TRUSTED THE PERSON TO DO GOOD QUALITY WORK AND VERY DISAPPOINTED.. BEWARE!!!
    10.Left their things in garage for EXTENDED PERIOD OF TIME...

    Marlowe's We Care Co., Inc. Response

    11/08/2021

    There are always "two sides" to every story. I am truly sorry that she feels this way, I wish it were not so. I have offered Ms. ********* a partial refund of money to help her find another contractor to fix everything that I could not get right. Marlowe's We Care Company does great work, but in this scenario, Marlowe's was not a good fit for this customer.

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