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Find a Location

Old Point National Bank has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Old Point National Bank

      PO Box 3392 Hampton, VA 23663-0392

      BBB Accredited Business
    • Old Point National Bank

      1613 Laskin Rd Virginia Beach, VA 23451-6113

      BBB Accredited Business
    • Old Point National Bank

      11751 Jefferson Ave Newport News, VA 23606-1934

      BBB Accredited Business
    • Old Point National Bank

      347 Woodland Rd Hampton, VA 23669-5220

      BBB Accredited Business
    • Old Point National Bank

      13480 Carrollton Blvd Carrollton, VA 23314-3206

      BBB Accredited Business

    Business ProfileforOld Point National Bank

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/6/1998

    Years in Business: 101

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Old Point National Bank is a wholly-owned subsidiary of Old Point Financial Corporation (Nasdaq: OPOF) which serves the Hampton Roads and Richmond regions of Virginia as well as operates a mortgage loan production office in Charlotte, North Carolina. It is a locally owned and managed full-service community bank offering a wide range of financial services, from solutions focused on individuals and small businesses to comprehensive commercial services. 

    Products & Services

    Personal checking and savings accounts, business checking and savings, personal loans, business loans, mortgages, investments, insurance, business services

    Business Details

    This is a multi-location business.

    Find a Location

    Old Point National Bank has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Old Point National Bank

        PO Box 3392 Hampton, VA 23663-0392

        BBB Accredited Business
      • Old Point National Bank

        1613 Laskin Rd Virginia Beach, VA 23451-6113

        BBB Accredited Business
      • Old Point National Bank

        11751 Jefferson Ave Newport News, VA 23606-1934

        BBB Accredited Business
      • Old Point National Bank

        347 Woodland Rd Hampton, VA 23669-5220

        BBB Accredited Business
      • Old Point National Bank

        13480 Carrollton Blvd Carrollton, VA 23314-3206

        BBB Accredited Business
      Location of This Business
      PO Box 3392, Hampton, VA 23663-0392
      BBB File Opened:
      7/24/1998
      Years in Business:
      101
      Business Started:
      1/1/1923
      Business Incorporated:
      1/1/1923
      Accredited Since:
      8/6/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 500015 for this business, issued by Bureau of Financial Institutions Virginia

      These agencies may include:

      Bureau of Financial Institutions Virginia

      1300 E. Main St., Ste 800

      Richmond VA 23218

      (800) 552-7945

      http://www.scc.virginia.gov/bfi/index.aspx

      BBB records show a license number of 02524114 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      BBB records show a license number of 6892 for this business, issued by Federal Reserves & FDIC

      These agencies may include:

      Federal Reserves & FDIC

      Federal Deposit Insurance Corp., Public Information Center, 3501 North Fairfax Dr.

      Arlington VA 22226

      (888) 206-4662

      https://forms.federalreserveconsumerhelp.gov/secure/complaint/complaintType

      Type of Entity:
      Corporation
      Business Management
      • Mr. Robert Shuford Jr., Chairperson/CEO
      • Mrs. Laura Wright, Marketing Director
      • Mr. Patrick Banks
      Contact Information

      Principal

      • Mr. Robert Shuford Jr., Chairperson/CEO

      Customer Contact

      • Mr. Robert Shuford Jr., Chairperson/CEO
      • Mrs. Laura Wright, Marketing Director
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marcia A

      1 star

      02/07/2024

      I had a car loan through this business, Old Point National Bank. On Aug.4,2023 I paid off my loan. I received my contract paid on 08,23,2023. I purchased a 2017 Nissan Rogue. Payments due 08-05-2017 with 84 months of payments. I received my contract back marked paid. I am trying to figure out why I only received$ **** from early pay-off. I have never had this to happen to me before. I just paid off another loan early and received $***** on a $ ***** loan. That is due to pay-off 2028. Please let me know why this is correct. I have paid of loans early before can't understand this.

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

      BBB reports on known marketplace practices.

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