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Find a Location

Auto Max of York County, Inc. has 1 locations, listed below.

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    Business ProfileforAuto Max of York County, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/25/2013

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    FAMILY OWNED AND OPERATED USED AUTO DEALER SERVING THE PENINSULA AND SURROUNDING AREAS.

    Business Details

    Location of This Business
    4727 George Washington Mem Hwy, Yorktown, VA 23692-2767
    BBB File Opened:
    3/21/2008
    Years in Business:
    15
    Business Started:
    6/2/2008
    Business Incorporated:
    4/25/2008
    Accredited Since:
    4/25/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 06937239 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    BBB records show a license number of 16744-1-I-0-36632 for this business, issued by Motor Vehicle Dealer Board

    These agencies may include:

    Motor Vehicle Dealer Board

    2201 W. Broad St., Ste. 104

    Richmond VA 23220

    (804) 367-1100

    http://www.mvdb.virginia.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Auto Max of York County
    Hours of Operation

    Primary

    M:
    10:00 AM - 5:00 PM
    T:
    10:00 AM - 5:00 PM
    W:
    10:00 AM - 5:00 PM
    Th:
    10:00 AM - 5:00 PM
    F:
    10:00 AM - 5:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Business Management
    • Mr. Robert Jobson, President
    Contact Information

    Principal

    • Mr. Robert Jobson, President

    Customer Contact

    • Mr. Robert Jobson, President
    Additional Contact Information

    Fax Numbers

    • (757) 877-6473
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    We purchased a 2016 **** ** from *** at AutoMax of York County on April 24, 2023 for the amount of $******. Not 24 hours after leaving the dealership the check engine light, and a notice of a loss of oil pressure warning stating to turn off the vehicle immediately came on. The car shuddered and stopped. *** was immediately notified and sent us to the auto shop he works with, ******* **********. They looked at the car and stated they couldn't find any issues. The next day the car did the same thing again. *** was contacted again, and the car was taken back to ******* where they kept it for over a week, finally stating there was a crack in some part of the oil system and that they had repaired it. They said to disregard the engine light warnings as that was due to a sensitive sensor. Yesterday I was driving the vehicle when all the lights on the dashboard lit up, the car began to shake, and thick black smoke came out of the tailpipe before it shut down completely. *** was notified, and refused to offer assistance stating instead that he had no obligation to help and if we didn't want to take the car back to ******* we could take it elsewhere, but the warranty only covered ****** now because we were outside 30 days from purchase. It seems to us that the auto shop and AutoMax have colluded to keep the vehicle running until 30 days had passed and AutoMax no longer had an obligation to help. We believe AutoMax and ******* knew of the issues, and feel we were deceived after making a purchase in good faith.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Greater Hampton Roads

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