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Find a Location

Checkered Flag Volkswagen has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Checkered Flag Volkswagen

      3025 Virginia Beach Blvd # 3033 Virginia Beach, VA 23452-6903

      BBB Accredited Business
    • Checkered Flag Volkswagen

      5225 Virginia Beach Blvd Virginia Beach, VA 23462-1825

      BBB Accredited Business

    Business ProfileforCheckered Flag Volkswagen

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1970

    Years in Business: 60

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Checkered Flag Volkswagen has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Checkered Flag Volkswagen

        3025 Virginia Beach Blvd # 3033 Virginia Beach, VA 23452-6903

        BBB Accredited Business
      • Checkered Flag Volkswagen

        5225 Virginia Beach Blvd Virginia Beach, VA 23462-1825

        BBB Accredited Business
      Location of This Business
      3025 Virginia Beach Blvd # 3033, Virginia Beach, VA 23452-6903
      BBB File Opened:
      7/15/1988
      Years in Business:
      60
      Business Started:
      1/1/1964
      Business Incorporated:
      1/1/1964
      Accredited Since:
      7/1/1970
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of S2899724 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Motor Vehicle Dealer Board

      2201 W. Broad St., Ste. 104

      Richmond VA 23220

      (804) 367-1100

      http://www.mvdb.virginia.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Ms. Marti Demarco, Executive Assistant

      Customer Contact

      • Ms. Marti Demarco, Executive Assistant

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/18/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tina S

      1 star

      01/15/2024

      My mechanic suggested I take my VW to the dealer to investigate a minor oil leak. I was told to leave it for several days so it could be checked periodically to ensure the work was complete. Hours after I dropped off the car, I was told SUCCESS, your car is fixed. They supposedly cleaned off everything, drove it around and no leak. Since I was told it would be several days, I was in the rental car, 100 miles away. Had to return to pay **** for the car and get the key. Now, I have two cars so it's going to need to stay in the dealership parking lot. Finally, I get the car four days later when I'm back in town. Take it home, park it in the garage on a clean sheet of cardboard and by morning, there's more oil on the ground then BEFORE I dropped off the car. So I call the dealership. Noone to talk to, so leave a message. Next business day and no response to my message, so again call the dealership. Noone to talk to, so leave a message. Next business day and no response to my message, so again call the dealership. Noone to talk to. When I ask for the service head honcho, I'm told he's out of state, but to leave a message for ****** this time. Ok. I leave a message. Next business day and no response to my message. Do we sense a pattern here? So at the end of the day, I drove to the dealership to get some help. ****** only remembers one of my messages (Yet didn't call? Real dedicated to the job, eh?) and challenges me on whether or not my car is leaking --- maybe the spot on the ground that I'm seeing is old - from before the repair. I finally get an appointment for the next week. Now it's two weeks later and, in the meantime, my car is still leaking oil every night. Next quote is $**** for the leak that they claimed to fix last time for $***. Needless to say, my car is not being repaired by Checkered Flag. It will never again be on the property. Even after complaining to management, nothing but excuses. What a waste of money and time!

      Local BBB

      BBB of Greater Hampton Roads

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