Tips on Hiring a Limousine Service
Whether you're planning transportation for a wedding, prom orfor an important business associate or client, being well informed isthe key to having a safe and satisfying ride. To reduce the risk of ano-show, getting poor service, or not getting what you expected, theBetter Business Bureau (BBB) recommends the following tips beforehiring a limousine service provider:
- Check references. Choose an experienced, reputable company with numerous references. If a company can demonstrate that they have successfully operated for many years and has a solid reputation for quality and safety, you are probably in good hands. Visit BBB to view a business profile or to search for an Accredited Business.
- Ask for proof of insurance. Operators should be eager to provide proof ofvalid, current insurance coverage for their fleet. Be aware that some limousine service providers insure their vehicles under a personal autopolicy, if at all. Personal auto insurance policies rarely cover the clients who hire the vehicle.
- For service taking you or your party across state lines, check with that state for regulations and compliance. In some states, the vehicle can be stopped and immediately impounded if found not in compliance.
- Seekquality chauffeurs. A professional chauffeur is equally as important to the success of your event as a nice vehicle. Choose a provider that places a high value on the caliber of their chauffeurs.
- Get everything in writing. Special occasions, such as birthdays, weddings and proms, commonly require personalized attention to your specific requirements. The more specific your requirements, the further in advance you should reserve and pay for your limousine. When doing so, insist on a written contract that clearly states all details of your reservation.
- Know your rights. Inquire about the company's cancellation policy and get a copy in writing.
- Look before you buy. If you haven't used the provider before and time allows, visit the company in person before hiring them. The time to find out what you're getting is not on the date of the special occasion.
Consumers can file a complaint with Better Business Bureau here, report a suspected scam here and read about avoiding scams here.