BBB Accredited Business Profile

Verizon Communications

Verizon Communications

(212) 395-1000

Verizon Communications

97 years in business
140 West Street
New York, NY 10007-2141
Additional Phone Numbers
  • (800) 837-4966
BBB File Opened: 08/01/1988
Business Started: 01/01/1920
Business Started Locally: 01/01/1983
Type of Entity
Business Management
  • Mr. Lowell McAdam, Chairman & Chief Executive Officer
  • Mr. Francis J. Shammo, Executive Vice President and Chief Financial Officer
Business Category
  • Telephone Communications
Alternate Business Names
  • Verizon
  • MCI Communications Services, Inc.
  • Telecom USA
  • TTI National
  • Verizon Business
  • Verizon Enterprise Services

BBB accredited business


Government Action

Verizon agrees to pay $7.4 million to settle FCC consumer privacy investigation
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

On September 3, 2014, the Federal Communications Commission’s (FCC) Enforcement Bureau announced a $7.4 million settlement with Verizon Communications to resolve an invest... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Verizon Communications

Verizon Communications


Customer Review Rating:


Composite Score: