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Home Sweet Home Properties has 1 locations, listed below.

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    Business ProfileforHome Sweet Home Properties

    Real Estate Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    200 W Boston Post Rd, Mamaroneck, NY 10543-3535
    BBB File Opened:
    1/24/2012
    Years in Business:
    18
    Business Started:
    3/31/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • HSH Properties

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On April 25, 2023 I decided to start looking for an Apt with this realotor whom name is ************, she is located at *********************************************************************************** where she currently works at present time. Before staring to work with this broker she told me that I need to make a down deposit of the amount of $600.00 to which before giving her the deposit I said if I did not find an apt of my liking or whatever reason could I get my down deposit back to which she answered yes. This is conversation was done over text messaging to which I still have in my hands if needed to show for proof purposes. Unfortunately, due to some credit problems I was not able to get obtain an apartment and decided to no longer need her services in which then I requested by down deposit back after 2 months of non stop search. On the beginning of May/June 2023, I again asked for my down deposit to which this broker made excuses as to tell me that her boss had to approve to give me back the down deposit and that she emailed her and that because she was away on "vacation" it would take a bit longer. After almost 2 weeks and a half on June 20th of 2023, she contacted me and said that her boss had approved my refund and stated to ask me if the information as to my email and phone number was correct, to which I said no that it NOT my name but it is my phone number and email. Both the broker and her boss both explained that they would sent my refund over email to insure that the money was going to the right person. I, as naive as I can be believe that this would be done and so I waited a good 10 days before yet again contacting the broker back. On June 30th 2023 I once again send her a text message and asked her if she had ever send the email to me. To which she made another excuse and stated, "Omg no I am so sorry I thought this was done 2 weeks ago!" I responded with a simple no. She then made another excuse and said she sent her boss another email asking if she had sent that email. All proof is above.
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