This Business Is Not BBB Accredited
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180 Greenpoint Ave Apt 3L
Brooklyn, NY 11222-2326
Additional Email Addresses
BBB File Opened: 05/07/2013
Business Category
  • Property Insurance


Pattern of Complaint

Several consumers are reporting to the BBB that Airport Lost and Found advertises a 100% Money Back Guarantee, but when consumers request a refund if they are dissatisfied with the company's services, they say the company is not honoring the guarantee. In addition, consumers are telling the BBB that they are having difficulty in receiving a response from the company’s customer service department, despite multiple attempts.

On September 26, 2013,... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for include:

  • 5 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

This Business Is Not BBB Accredited

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