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Find a Location

Paraco Gas has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Paraco Gas

      800 Westchester Ave Ste 604 Rye Brook, NY 10573-1354

      BBB Accredited Business
    • Paraco Gas

      200 Corbin Ave Bay Shore, NY 11706-1213

      BBB Accredited Business
    • Paraco Gas

      44 Kroemer Ave Riverhead, NY 11901-3108

      BBB Accredited Business
    • Paraco Gas

      1589 Lakeland Ave Bohemia, NY 11716-2145

      BBB Accredited Business
    • Paraco Gas

      2926 Route 32 Saugerties, NY 12477-5120

      BBB Accredited Business

    Business ProfileforParaco Gas

    Propane
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/9/2014

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paraco Gas provides propane service for residential and commercial customers. 

    Products & Services

    To provide propane gas & equipment to businesses & residents., Propane, Fuel Oil, WECROC Tank Monitors

    Business Details

    This is a multi-location business.

    Find a Location

    Paraco Gas has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Paraco Gas

        800 Westchester Ave Ste 604 Rye Brook, NY 10573-1354

        BBB Accredited Business
      • Paraco Gas

        200 Corbin Ave Bay Shore, NY 11706-1213

        BBB Accredited Business
      • Paraco Gas

        44 Kroemer Ave Riverhead, NY 11901-3108

        BBB Accredited Business
      • Paraco Gas

        1589 Lakeland Ave Bohemia, NY 11716-2145

        BBB Accredited Business
      • Paraco Gas

        2926 Route 32 Saugerties, NY 12477-5120

        BBB Accredited Business
      Location of This Business
      800 Westchester Ave Ste 604, Rye Brook, NY 10573-1354
      BBB File Opened:
      7/1/1991
      Years in Business:
      55
      Business Started:
      9/1/1968
      Business Incorporated:
      12/29/1982
      Accredited Since:
      10/9/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Paraco
      • Paraco-Kosco
      • Paraco Gas Corp.
      Business Management
      • Mr. Joseph Armentano, Chief Executive Officer
      • Ms. Christina Armentano, Vice President of Business Development
      • Ms. Rachel Pink
      • Eva Loiodici, Manager of Customer Experience
      Contact Information

      Customer Contact

      • Ms. Rachel Pink
      • Eva Loiodici, Manager of Customer Experience
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/12/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      From November 2022 to current, Paraco has been charging me significantly higher prices than the average propane prices in the area. I contacted Paraco on 2/17/2024 with my concern and received the reply email "I have reviewed your account and based on your current usage you are in the right price bracket. Currently your pricing is below the bracket that you are supposed to be in. The pricing that is advertised online is based on users who consume approximately 2500-3000 gallons a year. " I replied and provided pricing data from *************** I then received three phone messages from their retention department. I called back on March 2, 2024 and the representative said that $3.99/gal is the best price they can offer. I told her that another supplier quoted me $2.75/gal and she replied that this is an introductory price to get my business. She explained that this is what Paraco did to me as a new customer, and that the price does go up afterward. She added that all companies do this.Based on ************** data, Paraco has overcharged me $514.96. I hereby request restitution for the overcharges. Thank you.
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim S

      1 star

      03/04/2024

      Paraco, stated they bought out Great White ******** March/April of 2023. I order propane on demand but they came out in September unannounced and put 96 gallons in my tank gallon and increase the price. My fill up for the winter is usually around October/ November and I use electric and a wood stove to supplement my heating needs. They came again in December with another increase per gallon, and 90 gallons more. No deliveries for ******* or February so I called them before the snowstorm hit letting them know I was at 50 gallon per tank. I expected ************ to fill my tanks like most gas companies do before a snowstorm but did not deliver until after the storm three days later. I am billed for 196 gallons at .30 cents more per gallons this time.. They claim the increase is due to COVID, (5 years ago and the fires in ****** last summer and on how much I use no set price per gallon. When I commented on this ridiculousness I was told I needed to go on some website and read ******* 101 to learn how the propane company works! They claim they are charging the national average per gallon price for my area. Not only did I already looked up the average price before I called to complain my siblings use different companies in my area therefore, I know the competitive prices as well! Parasite also stated, We dont notify the customer when we raise the prices. I told ************ I would use the gas until it is depleted; try to pay this ridiculous $746.00 bill as funds comes available. I decline any more deliveries, and that I will notify them when they can come get the tanks. They threaten me with a restock fee of $200.00 for these over 10-year-old tanks that they are responsible for changing out for safety. I asked why all my paper work is still in Great White ******* their response now is We merged with Great White, we are partners. Then I am still under Great Whites contract not this make up as- they- go- along stuff. They dump gas I don't ask for!

      Paraco Gas Response

      03/11/2024

      It is important to note that the energy sector is inherently volatile, influenced by many factors. By providing references and detailed information, we hope to help our customers confidently make informed decisions.

      After several discussions we were able we were able to address ****************** concerns satisfactorily. We're committed to working with all of our customers to help explore pricing options/promotions that align with usage requirements and budgetary considerations while upholding a fair pricing structure.


      Local BBB

      BBB Serving Metropolitan New York

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