Business ProfileforMill Bergen Pool Center

On May 22, 2021, Mill Bergen Pool Center changed my pool liner and charged $3,700. They did an awful job. They had a bunch of packages with liner, and would, like stickers, stick them onto the pool wall and floor. After one year, you can see the knot screws which are RUSTED on the bottom of the pool floor, which is not supposed to happen because a pool liner is supposed to last from ***** years. I brought the pool water for analysis, and every time it says that there are heavy metals in the pool. (There was a ***** in the middle of the floor, but I removed it right away.) I followed what Mill Bergen Pool Center told me to do. They told me to put, pool magnet plus in the pool water. This happened 4 times. I went again and it still showed metals in the pool. I asked them, what to do so my children could ***********, and they said that they did a bad job and that I have to change the liner. They sent a "technician" and he said it is because of the ***** It is clearly not. The rusted knot screws are aligned on each side and are not because of a ***** that fell into the middle of the pool. When you brush the rusted spot, you can feel the knot ***** underneath the liner. RUST IS NOT A JOKE, IT IS DANGEROUS *******************. They did a crappy cheap job which is totally unacceptable. They are supposed to be licensed and from the way they do things, it seems that the license is FAKE!! The outcome of their job is a disaster, especially for a pool that isn't used all the time. No matter how many times you go to talk to them, they are rude and nasty. They only act nice when they want money from you and once you give them what they want, they don't care anymore and don't even want to help you. Please find attached photos of the rusted knot screws on the bottom of the pool and the receipt for this job.