BBB Accredited Business Profile

(888) 757-4774

14 years in business
130 Spagnoli Rd
Melville, NY 11747-3502
Fax Numbers
  • (888) 922-8070
Additional Email Addresses
BBB File Opened: 06/12/2007
Business Started: 08/01/2003
Business Incorporated: 01/01/2003 in NY
Type of Entity
Business Management
  • Nicole Lewis, Manager
Business Category
  • Plumbing Fixtures
Methods of Payment
  • offers severalpayment options depending on the method used to place the order. Visa,MasterCard, American Express, and Discover credit cards are accepted bothonline and over the phone. Checks are accepted for phone orders. PayPal isaccepted only online.
Refund & Exchange Policy: 
Thereturn process can be completed either online using the online return tool orover the phone at (888) 757-4774.  Allreturns must be made within one year (and within 30 days to avoid restockingfees).  Returned items must be brand new,unused, and inside their original packaging with all their paperwork, parts,and accessories.
BBB accredited business


Overview is an online distributor of plumbing, heating, and HVAC products.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:00 AM-5:45 PM
T: 8:00 AM-5:45 PM
W: 8:00 AM-5:45 PM
Th: 8:00 AM-5:45 PM
F: 9:00 AM-4:45 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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