BBB Accredited Business Profile

Etsy, Inc.

Etsy, Inc.

Etsy, Inc.

11 years in business
Headquarters
117 Adams St
Brooklyn, NY 11201-1401
Additional Email Addresses
  • support@etsy.com
BBB File Opened: 08/27/2008
Business Started: 04/01/2005
Business Incorporated: 05/26/2006 in NY
Type of Entity
Corporation
Business Management
  • Mr. Danny Shindle, Legal Specialist
  • Mr. Chad Dickerson, CEO
Business Category
  • Online Retailer
  • Home Decor, Accessories & Gifts - Online Retailer
  • Novelties - Retail

Additional Information
  • In order for Etsy to properly respond to your complaint, please include the following information: • Your Etsy username • The email address associated with your Etsy account • Your order number (if applicable) • Your case number (if you’ve open...
  • In order for Etsy to properly respond to your complaint, please include the following information:

    • Your Etsy username
    • The email address associated with your Etsy account
    • Your order number (if applicable)
    • Your case number (if you’ve opened a case via Etsy)

    If you are experiencing a problem with an order from an Etsy seller, Etsy suggests that you may consider opening a case on Etsy in order to resolve the dispute. You can learn about filing a case in the help section of Etsy’s site.

     

    To request a call from Etsy you may visit this page: https://www.etsy.com/help/article/4872

     

Alternate Business Names
  • Etsy.com
  • Etsy ASAP
  • Etsy Ireland
  • Etsy Germany GmbH
  • Etsy Japan
  • GK
  • Etsy Australia Pty Limited
  • Jarvis Labs Inc.

A+

Overview

Etsy is a marketplace where people around the world connect, online and offline, to make, sell and buy unique goods.  

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Etsy, Inc.

Etsy, Inc.

BBB ACCREDITED SINCE 09/01/2016

Customer Review Rating:

97%

Composite Score: