This Business Is Not BBB Accredited, Inc., Inc.

(800) 538-9798, Inc.

4 years in business
381 Park Ave S
New York, NY 10016-8806
Additional Phone Numbers
  • (800) 973-5990
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 08/29/2012
Business Started: 08/01/2012
Business Incorporated: 04/23/2012 in DE
Type of Entity
Business Category
  • Online Retailer
Alternate Business Names


Advertising Review

On January 23, 2013, the Better Business Bureau raised concerns about this firm’s advertising at and requested that this firm substantiate the following claims: " and most trusted choice"; "...up to 90% off retail!"; "...the lowest prices." As of February 15, 2013, the business has responded and the case has been closed as modified.

Advertising Review

On June 14th, 2013, the Better Business Bureau raised concerns about this firm’s advertising on and and requested that this firm substantiate the following claims regarding savings on merchandise offered: "save up to 90%" "save up to 98%". As of August 15, 2013, the business has responded to the BBB and modified their claim of "up to 90%" for a range of savings that may more ... Read More

Pattern of Complaint

BBB files indicate a pattern of complaint concerning problems with the products purchased on the NoMoreRack website. Consumers are complaining to BBB alleging issues such as receiving incorrect items, products of inferior quality, or defective products. Consumers also say that they are encountering difficulties with company’s customer service department. An ongoing problem being reported by consumers is assurances made by customer service represe... Read More


As of April 23, 2015,, Inc. changed its name to, Inc.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for, Inc. include:

  • 1020 complaint(s) filed against business
  • Failure to respond to 212 complaint(s) filed against business
  • 29 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service., Inc.


Customer Review Rating: