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          South Shore Nissan LLC has 1 locations, listed below.

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            Business ProfileforSouth Shore Nissan LLC

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.19/5stars

            Average of 26 Customer Reviews

            Customer Complaints

            27 complaints closed in last 3 years

            11 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/23/2018

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company is a car dealership.

            Business Details

            BBB File Opened:
            1/24/2018
            Years in Business:
            6
            Business Started:
            11/21/2017
            Business Incorporated:
            11/21/2017
            Accredited Since:
            2/23/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Tammy Groody, Digital Director
            Contact Information

            Principal

            • Ms. Tammy Groody, Digital Director

            Customer Contact

            • Ms. Tammy Groody, Digital Director
            Additional Contact Information

            Fax Numbers

            • (631) 789-2301
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            27 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Greetings, I hope this letter finds you well. My name is *****, and I am writing to bring to your attention a matter of significant concern regarding an unjust overcharging incident I experienced during a recent vehicle purchase from Southshore Nissan.On September 12th, I purchased a ******* Elantra from Southshore Nissan, negotiating the price to $13,000, inclusive of all fees. Subsequently, during the financing process, the Finance Manager, *****************************, informed me of a supposed bank fee of $2,000, resulting in a total charge of $14,700. Trusting the information provided, I accepted the terms at the time.Upon attempting to sell the car elsewhere, I discovered that the claimed bank fee was nonexistent. My bank, ***************** *****, confirmed the absence of any such fee and provided an Agreement Copy as evidence. Further investigation revealed a document, the Theft Deterrent Product Protection Copy, indicating the true price of the car as $12,650, contradicting the inflated charge imposed by Southshore Nissan.Despite presenting this conclusive evidence, my attempts to seek a refund have been met with refusal by Southshore Nissan, specifically *****************************, during multiple visits to the dealership. The Sales Manager and General Manager have also denied my requests for resolution, with the General Manager expressing a willingness to go to court.I have complained to DMV in this regard, and they have suggested to complain to Better Business ***** and the ************************** I have already complained to the attorney general's office. And sincerely request your kind to provide a fair resolution.
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            Customer Reviews

            26 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Keri K

            01/27/2024

            Honestly, I truly would give 0 stars if there was an option.Sadly, what I experienced at South Shore Nissan happens all to often with auto dealerships across the country. Just read all the reviews:*Unethical Car Dealership Practices *False Advertising *Consumer Fraud *Theft *Predatory Lending What should have been one of my best purchases was my worst and I had two eye witnesses with me.My loan was a Tier 1 =best pricing/rate (Tier 0 apparently doesn't exist anymore)Unfortunately, after taking long time to write out entire experience with this dealership, bbb site has informed I'm **** characters over the limit. So, I will save it ALL for a judge!Consumers be your best advocates.Don't let anyone rush you during car buying process.Research your rights before purchasing vehicles.Research all about junk fee's.Read ALL documents carefully.

            Local BBB

            BBB Serving Metropolitan New York

            BBB Reports On

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