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Find a Location

Shleppers Moving & Storage has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforShleppers Moving & Storage

    Moving Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 121 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/9/2008

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Shleppers Moving & Storage is a Moving and Storage business. 

    Business Details

    This is a multi-location business.

    Find a Location

    Shleppers Moving & Storage has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      434 East 165th St, Bronx, NY 10456
      BBB File Opened:
      9/28/1999
      Years in Business:
      46
      Business Started:
      3/21/1978
      Business Incorporated:
      3/21/1978
      Accredited Since:
      12/9/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • Shleppers NYDOT # - 37133 Interstate Commerce Commission (ICC) # - MC600595-CUSDOT # - 1611225
      Type of Entity:
      Corporation
      Alternate Business Name
      • Shleppers Holdings LLC
      Business Management
      • Mr. Allen Golan, Owner & COO
      • Ms. Amy Snow, Customer Service Manager
      • Mr. Eyal Golan, COO
      Contact Information

      Principal

      • Mr. Eyal Golan, COO

      Customer Contact

      • Ms. Amy Snow, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (212) 688-2061
        Other Fax

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/04/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I moved Nov 27 2023 within Manhattan. They damaged my new apartment and belongings. If I have to pay for these repairs myself, it will DOUBLE the cost of my move. They took off the legs of my couch and lost the feet when they put them back on. They scraped my floors more than once with those damaged couch legs. There are splinters and the floor boards have to be replaced. They also sliced the couch with a box cutter when removing the protective padding. They chipped the wall, presumably by smashing my coffee table into it. They shattered the glass table. They also cracked a glass lampshade and broke a decorative metal bar on my vintage dresser. I watched one of the movers slam the filter cover on my a/c shut twice before I intervened, but he had already broken off part of the unit. I filed a timely complaint, and they have been refusing to pay for the floor and wall, even though the bill of lading doesnt apply to damage of real property. They ignored quotes because they've decided they don't want to pay that much. They are currently offering 15% of the cost of apartment repairs, after months of back and forth. This does not include the cost to repair the other items. The bill of lading itself is questionable. They highlight the option to initial that rejects the standard valuation and offers .60 per pound instead, and they presented the contract to sign in a rush after they had my stuff in their truck. They also didn't provide me a copy. To accept a higher valuation requires extra fees/cost, but those spaces are left blank. They don't include in the contract what that payment is, so there's no knowing waiver of the extra insurance options. If the extra charge had been reasonable, I would have selected it, but Im not willing to sign a blank contract either. In any event, the contract is for shipped goods, not damage to real property.All of this conduct appears to be their usual course of business according to other reviews.
      Read More

      Customer Reviews

      121 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lynette A

      5 stars

      02/13/2024

      We choose a professional moving company to make this difficult process easier. My first impression from my assigned moving consultant was he was knowledgeable, compassionate and a great listener and advisor. His name was *****************The move day. The moving technician was on time and also skilled in their profession. This process was such a smooth transition we was so pleased and have been speaking nothing but positive reviews of my experience.

      Shleppers Moving & Storage Response

      02/15/2024

      Dear *******, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving & Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving & Storage Team.

      Shleppers Moving & Storage Response

      02/22/2024

      Dear *******, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.

      Local BBB

      BBB Serving Metropolitan New York

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