Customer ReviewsforReward Zone USA, LLC
83 Customer Reviews
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Review from Nyesha H
1 star04/15/2024
I went through all the deals to get the $100 virtual gift card but I was told that they ran into a non compliance problem but will not explain what that mean or what caused this problem. I had plans with that gift card and I don't even know why there was any issues when I followed all the rules respectfully and accurately! I NEED ANSWERS!!!Review from Charnelle B
1 star02/28/2024
I went to try Id verification but it insanely kept denying my verification saying it was too dark and undefined. I was under bright lights. Made several attempts and still have me the same error message. I finally cave in to $100 when I was trying to get $250. They kept saying I was under VPN, I had a different IP address and etc which wasn't true. I will like customer service rep to get me for my compensationReward Zone USA, LLC Response
03/06/2024
We're sorry to hear that the identity verification process didn't go as smoothly as expected. In the end, the claim was approved. A Reward Claim for $100 was submitted online on February 28, 2024. It was fulfilled and delivered on March 1, 2024. If you don't see it in your inbox please check your spam/junk folders as sometimes email messages can land there. If you are still having trouble please get in touch with our team using the Member Support form on our website and our team will be happy to help.Review from Ashley R
1 star02/28/2024
Why do these types of companies not get some kind of penalty for the scams they run? They are here simply to collect data and not actually give anyone any money. I was ***** as most would be so I completed 2 deals, both under $1, and 1 game which took about an hour, to reach the first prize of $5. I'm grateful that's all I did because just like everyone else i got a generic email stating I had violated the terms and conditions without any explanation as to which term I violated. I will be sending all of the information I have gathered to each and every company on their website since they can't seem to even honor a small prize, much less a large one.I completed the tasks completely and correctly. I do not have multiple account and have not problem verifying my identity. No one else has used my devices, address, name, phone number or WiFi to do any of these tasks before me so I absolutely didn't violate the rules.ID # *******Reward Zone USA, LLC Response
03/04/2024
Sorry for the trouble you ran into. The $5 Reward was delivered and redeemed on February 29, 2024. Enjoy!Review from Teia E
4 stars02/25/2024
It is not a scam but I wouldn't do it unless you have the $1000 or $750 gift card offer! Because it is a lot of tedious work and you have to remember to cancel any subscriptions that you aren't going to use and everything else. But it is not a scam! I have received 2 $1000 gift cards which saved my children's Christmas 2 times. If you do it you have to wait 2 years to do it again. Otherwise the company is legit!Review from Kirsy B
1 star02/15/2024
This is a complete scam. I wasted money buying subscriptions and wasted my time playing games which half of them I wasnt credited for. Then I finally finished and claimed $250 gift card and the verification keeps saying it failed. Its me, my drivers license and this people just wont pay what they said they would. They are pocketing our money and scamming us. My next step with this is taking them to court being that Im not the only one who I know was scammed by this company. I have all my proofs and receipts of everything I did. I tried reaching out about the verification problem and they never reached back to me. I will start speaking to my lawyers tomorrow and get these scammers exposed.Reward Zone USA, LLC Response
02/19/2024
We're sorry to hear that you are not convinced in the legitimacy of our Rewards Program. As a returning participant, you are likely aware that identity verification is a required step in the Reward Claim process. We also see that the Reward was fulfilled within 2 days of submitting the Reward Claim.We hope you enjoy the Reward.Review from Jon B
1 star02/09/2024
A friend of mine came to my house and showed me everything I have to do get the money. It all worked out for him, just for them to tell me that I cant do it because he used my wifi, even though he does not live with me. *** tried to talk to someone, keep getting the same message, I even have my deed to my house to send in. But nobody will reply. They keep sending this template message denying me. So thats 1 out of 50 people its worked for.Review from valerie v
1 star01/31/2024
Scam I completed the required deals for the $100 gift card rewards they sent me an email to verify my identity so I can receive my gift card. I sent them my Identification and a photo of myself and they still said they couldnt verify my identity I emailed them back and no responseReward Zone USA, LLC Response
02/01/2024
To protect our customers and prevent fraud, all participants must upload their documents to this secure website to receive a reward. If we identify an identification card and/or selfie image uploaded has been altered, we reserve the right to disqualify the claim. The circumstances described in the review are different from what we see on our end. First, the personal information submitted on the Reward Claim, registration and submitted ID must match. The information supplied did not match the information on the *** Next, if we identify an identification card and/or selfie image uploaded has been altered, we reserve the right to disqualify the claim. Alterations were clearly made. Finally, our team has been in communication with the consumer. A final resolution will be communicated by email.Review from Shana R
1 star01/15/2024
This entire website/ marketing scheme is a HUGEEEE SCAMM and extremely defammatory. Collectings peoples info from people unaware of this companies motives. Its very FALSELY ADVERTISED LIE, after LIE, after LIE. Hugeeeee TIME WASTERRRR.Falsely using ***** as a way to reel people in. Then wont allow one to remove their personal info as easy as it was for them to get it.Im ******. DONT FALL FOR THE FREE 750 ***** GIFT CARD its clearly NOT FREEE AT ALLLL !!!!Reward Zone USA, LLC Response
01/16/2024
We offer a legitimate Rewards Program. For information about how data is used and how to excercise your privacy rights please refer to our Privacy Policy ***********************************************************. We were unable to locate a record of participation based on the email address provided or any record of requests to our customer service team. If you need assistance or have questions please get in touch with our support team using the Member Support link on our website.
Review from Rhianna S
1 star01/13/2024
STUNNING experience with this company to my misfortune. if i could leave negative stars, i would. i wish i did more research on this company before starting their program. i am also not going to be taken advantage of or accept any form of misconduct. i am in law school so i was extremely tedious, continually about their ******************* etc. i am soon going to be sharing all communication and situation with them, who have yet to answer me since 01/05/2024. at this time i have completed 40+ -- YES, FORTY "deals" applicable to each specific ********************************** and their max ********************** is promised at 25 deals. i do plan to continue to take this matter to the further extent in any way possible. i am working to work with the american arbitration association, while truthfully hoping they will respond and rectify this with me. after going through their policy, moving forward legally in court actually has potential to earn MUCH MORE than the max **** of $1,000.... you would think they would consider this. i also have severe ADHD and do feel SERIOUSLY discriminated against. i was initially excited and shared with the company that i would love to let others on campus aware and we are all *************** students and would totally benefit from the opportunity [that which is falsely advertised] and they are actually breaking laws at least with my specific case. you will see more as i am eager to share reviews and complaints anywhere possible with the remarkable exhibits i will show proving my claim 100% accurate beyond reasonable doubt. in other ****s, this is some straight up bull $h!t. company + employees. (*reasons why i love a paper trail)Reward Zone USA, LLC Response
01/16/2024
We're sorry to hear that our Rewards Program didn't meet your expectations. Your case is complex and certainly required investigation. We see that a Reward Claim of $1000 was submitted. Pending final compliance review and approval it will be delivered in 5-7 business days.Review from Khloe B
1 star01/02/2024
It is with great sadness that I write this 1 star review, but it is because *** received an email this morning stating that I have been disqualified from my reward that *** worked so hard for because I attempted to defraud their company when thats extremely far from the truth. When I signed up on Reward Zone initially, I unknowingly did on the private browser via the Safari app. I only figured that out because I completed a game, but I never received the *********** for it despite meeting the requirements. So I emailed support hoping for courtesy ***********, but they told me no due to me being on the private browser, which was an honest mistake. However, their support told me I could keep completing deals and that I just had to turn it off so I did exactly that and immediately exited the private browser. I kept completing deals and still continued to have some that didnt credit me but support wouldnt ***** me the credit for the same reason despite me starting and finishing the deals not on a private browser or vpn. Even though I did not get any courtesy *********** for the few deals that werent credited, I still continued doing more paid and free deals and finally reached my reward goal of $1k! When I started the cashout process, the ** verification wasnt working. I tried with both my Drivers License & and Passport and both led to errors. But after I submitted one last time, I got a confirmation email from support saying that the ** verification went thru and they didnt need any further information from me even though it had an error when I submitted. So I emailed them back promptly to make sure it really went thru or the confirmation email was a mistake. This was all two days ago but now this morning Ive gotten a email saying Im disqualified from my reward and Im devastated. I initially signed up so the reward money could help me make ends meet and pay bills and now I cant. Mind you Ive never signed up or done this program before. Please help meReward Zone USA, LLC Response
01/17/2024
Upon reviewing your Reward Claim for compliance with our Terms and Conditions, it was noted that there appeared to be a non-compliance issue. Perhaps this was unintentional, however, another participant in the same eligibility period claimed a Reward from the same location linked by the same digital footprint as yours. In good faith, we proceeded with the fulfillment of the $1000 Reward Claim which has since been redeemed.Reward Zone USA, LLC Response
01/17/2024
Upon reviewing your Reward Claim for compliance with our Terms and Conditions, it was noted that there appeared to be a non-compliance issue. Perhaps this was unintentional, however, another participant in the same eligibility period claimed a Reward from the same location linked by the same digital footprint as yours. In good faith, we proceeded with the fulfillment of the $1000 Reward Claim which has since been redeemed.
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