Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Larger Than Lice has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Larger Than Lice

      589 5th Ave New York, NY 10017-1923

      BBB Accredited Business
    • Larger Than Lice

      23 W 47th Street, 2nd floor, suite #13 New York, NY 10036

      BBB Accredited Business

    Business ProfileforLarger Than Lice

    Lice Removal Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Larger Than Lice provides personalized lice check and lice treatment services. 

    Products & Services

    Natural Lice Shampoo, Natural Lice Conditioner, Natural Repel Hair Spray , Natural Repel Essential Oils, Professional Lice Removal Comb

    Business Details

    This is a multi-location business.

    Find a Location

    Larger Than Lice has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Larger Than Lice

        589 5th Ave New York, NY 10017-1923

        BBB Accredited Business
      • Larger Than Lice

        23 W 47th Street, 2nd floor, suite #13 New York, NY 10036

        BBB Accredited Business
      Location of This Business
      589 5th Ave, New York, NY 10017-1923
      BBB File Opened:
      2/10/2017
      Years in Business:
      9
      Business Started:
      2/6/2015
      Business Incorporated:
      2/6/2015
      Accredited Since:
      3/21/2017
      Type of Entity:
      Corporation
      Business Management
      • Ms. Eliana Ortega, CEO
      Contact Information

      Principal

      • Ms. Eliana Ortega, CEO

      Customer Contact

      • Ms. Eliana Ortega, CEO

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/09/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      Please Help. ****** *********************** doing business as Large Than Lice, Large ****************** "(previously known as Lice Treatment Group)"; Is refusing to return my deposit of $1,425 for a "course" of Lice removal via online (value of "$2,997") but if I started paying before the course starts (May), I will save "$1,000" of the "course" and I will be only paying "$1,997". I received a "QR code" that will allow me to pay the rest before the "course" start date and for the course class access after I finish paying for the course. I went to her website to make another deposit, her system requests full payment. *** course is for Lice removal, stating in spanish videos on ******* you can make "$4,000, $2,500 ... a DAY" NOT A WEEK, A DAY.I'm Semi-Disabled, for me this was fantastic like a prayer. If I only work 200 days a year for just "$500" or "$1,000 a day, it will be a 6 Figure Salary. It will help me with the present situation of prices going up & for my wife to take some time off. I had texted and called, still no refund. I ended hospitalized 5 days (June)(NSTEMI), I strongly believe from this situation; I called the *** Consumer ************* but ****** *********************** doing business as Large Than Lice, Large ***************** "(previously known as Lice Treatment Group)" even most "clients" are children is not necessarily to have some kind of License Registration. Even she stated just recently (Aug.) in a spanish video in ******* that in *** she lie to a client, a Dr. ******* with 3 children making a person pass as an "expert" "technician" that's at least Fraud ? Please see Snapshots/links. I hope *** Better Business Bureau can help me or Perhaps *** Federal Trade Commission.Thank you.Ps. If you a client or student of L.T.L or L.T.L.A Check out. Pss. NotInsured NotBonded NotRegistered ? Children?Pss. Up to May/2022 is not true of multiple locations are Just address; ****************************** doing business as ********** don't have an actual location as she stated.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vanessa W.

      5 stars

      10/07/2022

      ************* are Amazing ! **** came to my home the same day I called and treated my daughter, son and myself. He was so respectful and my kids loved him . He took his time and answered all my questions. I would definitely use them again and recommend them to anyone. Thank you for everything!

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.