BBB Accredited Business Profile

Trinity Jewels Inc

Trinity Jewels Inc

(212) 869-8420

Trinity Jewels Inc

15 years in business
2 W 46th St Ste 1014
New York, NY 10036-4564
Fax Numbers
  • (212) 869-8419
Additional Email Addresses
  • vijay@trijewels.com
  • sales@trijewels.com
BBB File Opened: 02/09/2010
Business Started: 03/08/2002
Business Incorporated: 03/08/2002 in NY
Type of Entity
Corporation
Business Management
  • Mr. Vijay M Bhatia, President
Business Category
  • Jewelry Stores
  • Wholesale Jewelry

Products & Services
Diamond Eternity Band, Gemstone Wedding Band, Diamond wedding Band, Diamond Bracelets, Diamond Hoops, Diamond Stud, Diamond Necklace, Diamond Pendant, Loose Certified Diamonds, Birthstone Jewelry
Alternate Business Names
  • Trijewels.com
Methods of Payment
  • Visa/Master Card
    American Express
    Discover Card
    Paypal
    Paypal Credit
    Amazon Payment
    Bank Wire Transfer

Refund & Exchange Policy: 

30 Days Return Policy:

Ifyou need to return merchandise for any reason not an issue we willgladly take it back, you will receive full credit less shipping costpaid by you for your merchandise, under the following conditions asoutlined below.

Please Note:

Special orders may not be returned or exchanged, at any time, and without exception.
All merchandise must be returned within 30 days of invoice date. Noreturns will be allowed and all sales are final after the 30-day returnperiod we do offer warranty and lifetime guarantee on our product so noworries.
All items must be returned in their original condition (unaltered orresized or reset by any other 3rd party Jeweler) and packaging, with theoriginal diamond certificate (if delivered with your original order).If your return item was originally delivered with a diamond certificateand you do not return that certificate, you may be charged a $250replacement fee.
All return items must have a Return Merchandise number entered on thereturn label. You can email us and request a Return Merchandise Code. Noitem will be returned without an authorized Return Merchandise Code.

Allreturn items must be securely packaged, insured and shipped,with therequired accompanying documentation, via any Shipping method you wantuse i.e. Fedex,USPS or UPS, please take insurance and tracking no withsignature confirmation so we can receive it with proof of delivery.
A 15% restocking fee may be charged for all returns from customers who consistently abuse the return privilege.
Thank you for adhering to these policies. Once we have received andaccepted your return, your refund will be processed within 2 days ofreceipt and acceptance.
If you have any questions or need any further assistance, call us at: 212-869-8415 or email us at:orders@trijewels.com

BBB accredited business

A+

Overview

We offer 30 days-Money Back Guarantee, With limited lifetime warranty and lifetime guarantee on our products. 
We are always available online via email: sales@trijewels.com or via phone: 1-212-869-8415.
You can contact us at any time to help you for any question, issue or problem related to your product or orders.

Where are we located?
We manufacture and ship our jewelry from our New York City headquarters located in the heart of the diamond district. We also have overseas offices in Hong Kong, Bangkok, Dubai and Mumbai, where our diamonds and color stones are cut and polished.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:00 AM-8:00 PM
T: 8:00 AM-8:00 PM
W: 8:00 AM-8:00 PM
Th: 8:00 AM-8:00 PM
F: 8:00 AM-8:00 PM
S: 8:00 AM-8:00 PM
Su: 8:00 AM-8:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Trinity Jewels Inc

Trinity Jewels Inc

BBB ACCREDITATION SINCE 04/12/2010

Customer Review Rating:

100%

Composite Score: